Olivia Zeleznik
Cuyahoga Falls,OH
Overview
5
5
years of professional experience
Work History
Waitress
Leo's Italian Social
Cuyahoga Falls, OH
05.2021 - Current
- Maintains customer satisfaction with timely table check-ins to assess food and beverage needs.
- Use of cash registers and credit card machines to cash out customers.
- Upkeep server areas clean and stock to increase efficiency while working tables.
- Greets new customers, discussion of specials and taking drink orders.
- Staying up-to-date on menu changes to help customers make food choices.
- Upsell of drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Waitress
El Jalapenos Authentic Mexican Restaurant
Barberton, OH
08.2017 - 05.2021
- Prepared specialty desserts for customers for special occasions.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Cashier
Durbins Magic Freeze
Barberton, OH
02.2019 - 06.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
Education
Bachelor of Arts - Psychology
University of Akron
Akron, OH05.2023
Diploma -
Barberton High School
Barberton, OH05.2020
Languages
Spanish
Professional Working
Timeline
Waitress
Leo's Italian Social
05.2021 - Current
Cashier
Durbins Magic Freeze
02.2019 - 06.2019
Waitress
El Jalapenos Authentic Mexican Restaurant
08.2017 - 05.2021
Bachelor of Arts - Psychology
University of Akron
Diploma -
Barberton High School
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