Olivia Idaly Talamantes
Aurora,CO
Summary
Dedicated Community Life Coordinator with expertise in client relationship building, conflict de-escalation, and safety compliance. Proven ability to foster community partnerships and maintain a safe environment for residents.
Overview
2
2
Languages
12
12
years of professional experience
Work History
shelter Community Life Coordinator
Denver rescue Mission
Denver, Colorado
07.2024 - Current
- Facilitated crisis intervention by de-escalating conflicts between individuals or groups to promote a safe environment.
- Upheld shelter rules and managed critical incidents according to protocol.: Help uphold shelter rules, de-escalate tension, and handle critical incidents according to protocol. [1, 2, 3, 4]
- Maintained a secure and orderly environment for residents and staff.: Ensure a secure, orderly, and peaceful environment for all residents, staff, and volunteers.
- Guided new arrivals through the entry process into shelter services.: Guide new arrivals through the transition and entry process into shelter services.
- Processed guest arrivals and departures at the front desk.: Process arrivals, departures, and daily tracking of residents or program participants.
- Monitored facility conditions and coordinated routine maintenance to ensure a safe and functional shelter environment.: Monitor facility conditions, organize routine upkeep, and submit work orders for maintenance or IT issues.
- Cultivated relationships with community partners to enhance resource accessibility for program participants.
- Consulted with staff on resolution of complex service issues.
- Participated in team meetings and training sessions regarding best practices in the field.
Janitor
Denver rescue mission shelter
Denver, Colorado
03.2024 - 07.2024
- Cleaned and sanitized restrooms, sinks, countertops, and other surfaces to uphold hygiene standards.
- Cleaned and sanitized restrooms, break rooms, and common areas daily.
- Operated floor scrubbers and vacuum cleaners to maintain cleanliness.
- Managed waste disposal and recycling efforts efficiently each shift.
- Restocked cleaning supplies and maintained inventory levels regularly.
- Reported maintenance issues to ensure a safe working environment.
- Assisted in training new staff on cleaning protocols and safety practices.
- Collaborated with team members to complete large-scale cleaning projects.
- Followed safety guidelines to handle chemicals responsibly during cleaning tasks.
- Swept, mopped, and vacuumed floors throughout facility to ensure cleanliness.
Janitor
imeldas cleaning services
Denver, Colorado
03.2017 - 04.2020
- Cleaned and sanitized restrooms, break rooms, and common areas to ensure a hygienic and welcoming environment.
- Operated floor scrubbers and vacuum cleaners to uphold cleanliness standards.
- Managed waste disposal and recycling efforts to maintain cleanliness and support environmental sustainability.
- Restocked cleaning supplies and maintained inventory levels consistently.
- Collaborated with team members to complete large-scale cleaning projects.
- Swept, mopped, and vacuumed floors in all assigned areas to maintain cleanliness.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Emptied wastebaskets and trash containers throughout the facility to ensure a tidy environment.
- Mopped, waxed floors, dusted, deep cleaned bathrooms, and removed trash to uphold high cleanliness standards throughout buildings.
- Cleaned windows, walls, ceilings, carpets, and furniture in designated areas to uphold cleanliness standards.
- Executed sweeping, vacuuming, glass cleaning, and trash collection to maintain a clean environment.
- Wet and spot mopped floors and surfaces in public corridors to ensure cleanliness and safety.
Housekeeper
Molly Maid
Denver, Colorado
03.2015 - 02.2017
- Move-In & Move-Out Cleaning: Detailed cleaning to prepare homes or apartments for new tenants or closing.
- Cleaned and sanitized various residential spaces to ensure customer satisfaction.
- Recurring Cleaning: Scheduled weekly, bi-weekly, or occasional maintenance.
- Followed established safety protocols while handling cleaning chemicals and tools.
- Organized cleaning supplies and equipment for efficient daily operations.
- Communicated with clients to understand specific cleaning requests and preferences.
- Managed time effectively to complete tasks within scheduled timeframes.
- Vacuumed floors in residential spaces to maintain cleanliness. and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property to ensure hygiene. receptacles throughout the property.
Education
GED -
Goodwill Excel Program
Texas City, TX11-2015
Skills
- Client advocacy
- Safety compliance
- Environment safety
- Maintenance coordination
- Program development
- Client relations
- Client advocacy
- Team collaboration
- Teamwork
- Relationship building
- Problem-solving aptitude
- Problem-solving
- Program development
Languages
English
Professional
Spanish
Professional
Timeline
shelter Community Life Coordinator
Denver rescue Mission
07.2024 - Current
Janitor
Denver rescue mission shelter
03.2024 - 07.2024
Janitor
imeldas cleaning services
03.2017 - 04.2020
Housekeeper
Molly Maid
03.2015 - 02.2017
GED -
Goodwill Excel Program