Olivia M. Rodriguez
Houston,TX
Summary
Recently graduated from the AAPC program for Medical Billing training in November of 2022. Willing to apply a detail-oriented attitude, data entry skills and knowledge of medical billing to handle and transfer patient information. Hardworking and passionate job seeker with strong organizational skills eager to secure an expert level in medical data entry or medical biller. Ready to help team achieve high and complex goals in the company. Very responsible candidate who's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Employee with knowledge of how to accurately transfer time limited and sensitive information and collaborating with other departments. Adept at updating and maintaining customer relationship management systems. Accurate, efficient with good data entry and record keeping abilities. Self-motivated team player with an analytical mindset.
Overview
9
9
years of professional experience
Work History
Medical Data Entry Clerk
HMAS
04.2023 - Current
- Expedited claim processing by effectively managing sensitive patient data, including diagnoses, treatments, and billing codes.
- Completed data entry to record call notes, suggestions and questions.
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Trained and directed new medical billers on how to speak with providers regarding medical claims that the department received, calculating patient responsibilities on medical insurances, data entry, and steps for claim processing within the companies policies
- Conducted data entry and recordkeeping to maintain client information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Accomplished multiple tasks within established timeframes.
- Participated in ongoing training sessions to stay current on industry best practices for medical data entry procedures and software utilization.
- Demonstrated adaptability by mastering new software systems as they were introduced, maintaining expertise in multiple medical data entry platforms.
- Participated in regular team meetings to discuss system updates, data entry best practices, and emerging trends in electronic medical recordkeeping.
Medical Billing Clerk
Innovative Medical Billing Solution
11.2022 - 04.2023
- Generate invoices, ensure that patients receive them, follow up on amounts outstanding, and make arrangements with patients regarding overdue accounts
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Updated patient financial information to guarantee accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Filed and updated patient information and medical records.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
Bartender
Orleans Seafood Kitchen
09.2019 - 04.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Front Desk Medical Clerk
SE Behavioral Consulting
09.2021 - 01.2022
- Assist patients over phone, collect their information, answer any questions, schedule appointments, and verify insurance information
- Organized, efficient, oversee and execute everyday administrative tasks to ensure that medical offices runs smoothly and successfully.
- Collected room deposits, fees and payments.
- Updated patient financial information to guarantee accuracy.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Correctly coded and billed medical claims for various medical offices.
Restaurant Hostess/Server
Gringos Tex Mex
11.2018 - 08.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Backed up servers by checking on tables and retrieving items for guests.
Teacher
West Katy Preschool
08.2016 - 10.2018
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff
- Taught students various skills such as Art, motor learning, and development learning from ages 6 weeks to 6 years of age
- Planned, implemented, monitored and assessed classroom instructional program.
- Completed daily reports, meal count sheets and attendance logs.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Preschool Teacher
Monty Ballard YMCA
06.2015 - 07.2016
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Allowed for ample outdoor discovery time in schedule each day.
Education
CPB Completion Course - Medical Billing And Coding
AAPC
Salt Lake City, UT11.2022
Associate of Arts - Psychology
Long Star College
Cypress, TX06.2017
High School Diploma -
Taylor High School
Katy, TX2016
Skills
- Categorizing and Classification
- Instructional Methods
- Multitasking and Organization
- Error Revision
- Information Confidentiality
- Student-Centered Learning
- Medical Terminology
- Diagnostic Codes
- Flexible and Adaptable
- Group and Individual Instruction
- Data Entry Speed
- Data entry and documentation
Timeline
Medical Data Entry Clerk
HMAS
04.2023 - Current
Medical Billing Clerk
Innovative Medical Billing Solution
11.2022 - 04.2023
Front Desk Medical Clerk
SE Behavioral Consulting
09.2021 - 01.2022
Bartender
Orleans Seafood Kitchen
09.2019 - 04.2023
Restaurant Hostess/Server
Gringos Tex Mex
11.2018 - 08.2019
Teacher
West Katy Preschool
08.2016 - 10.2018
Preschool Teacher
Monty Ballard YMCA
06.2015 - 07.2016
CPB Completion Course - Medical Billing And Coding
AAPC
Associate of Arts - Psychology
Long Star College
High School Diploma -
Taylor High School
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