Olivia Marie Leonard
Troy,NY
Summary
The diversity of my work experience has allowed me to be a well-rounded and highly skilled individual. What separates me from others with years of experience is my willingness to learn and ability to quickly adapt. I have worked in customer service for over eight years and have exceptional communication skills. I have been praised for my hard work and ability to complete tasks thoroughly from past and present supervisors. Additionally, I have strong writing and editing skills, which adds to my creativity, ability to focus, and attentiveness to detail.
Overview
4
4
years of professional experience
Work History
Assistant Preschool Teacher
Temple Israel
05.2023 - Current
- Teaching children with creative approaches, methods, and techniques.
- Maintaining tidy and clean classroom consistent with safety and health standards.
- Educating students in foundational concepts such as shapes, numbers, and letters.
- Modeling positive behavior and communication skills for students.
Barista
Starbucks
02.2021 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Worked well in a fast paced environment.
Executive Assistant
New York State Department Of Health
08.2022 - 11.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Radio Intern
Sanctuary For Independent Media
06.2020 - 08.2020
- Interviewed show guests and moderated discussions.
- Researched topics for comment and discussion.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - English
SUNY At Albany
Albany, NY05.2021
Skills
- Organization
- First Aid Certification
- Professional Demeanor
- Problem-Solving
- Time Management
- Attention To Detail
- Customer Service
- Proofreading
- Formatting Expertise
- Content Creation
- Document Editing
- Microsoft Office Proficiency
Timeline
Assistant Preschool Teacher
Temple Israel
05.2023 - Current
Executive Assistant
New York State Department Of Health
08.2022 - 11.2022
Barista
Starbucks
02.2021 - 05.2023
Radio Intern
Sanctuary For Independent Media
06.2020 - 08.2020
Bachelor of Arts - English
SUNY At Albany
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