Olivia Sulo
Brick,New Jersey
Summary
Dedicated and consistent individual with a diverse background in food service, childcare, and customer-focused roles. Demonstrated ability to handle multiple tasks and excel in fast-paced environments. Experience in waitressing, ice cream service, and Instacart has ensured efficiency and accuracy while delivering exceptional customer experiences. Developed strong leadership, interpersonal, and problem-solving skills as a daycare teacher and soccer coach, fostering teamwork and adaptability. Highly responsible, time-oriented, and committed to cultivating a positive and professional work environment in any role.
Overview
7
7
years of professional experience
Work History
Soccer Coach
New Jersey Surf Soccer / Toms River FC
Toms River, NJ
04.2023 - 08.2024
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Maintained player safety through careful practice and game supervision.
- Built positive, productive training environments fostering team unity and camaraderie.
Shopper
Instacart
Brick, NJ
07.2022 - 09.2023
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Created and enforced detailed organization processes to increase quality and service standards.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Soccer Coach Volunteer
Twin County Soccer Association
Brick, NJ
10.2018 - 11.2022
- Built positive, productive training environments fostering team unity and camaraderie.
- Established individual goals and monitored player performance to support achievement.
- Maintained player safety through careful practice and game supervision.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
Teacher
Brick Rainbow Kids Daycare
Brick, NJ
10.2021 - 05.2022
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Developed and implemented behavior management plans.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Created safe and nurturing learning environment for preschoolers.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Waitress
Rainbow Diner
Brick, NJ
06.2019 - 08.2019
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Icecream Scooper
Jenkinsons Boardwalk Sugar Shoppe
Point Pleasant, NJ
03.2017 - 10.2019
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
Education
Associate of Arts - Psychology
Ocean County College
Toms River, NJHigh School Diploma -
Brick Memorial High School
Brick, NJ06.2022
Skills
- Program Leadership
- Excellent Communication Skills
- Compassionate and Intuitive
- Time management
- Friendly and outgoing
- Team player
- Cash register operation
- Problem-solving
- Opening and closing duties
- Active listener
Timeline
Soccer Coach
New Jersey Surf Soccer / Toms River FC
04.2023 - 08.2024
Shopper
Instacart
07.2022 - 09.2023
Teacher
Brick Rainbow Kids Daycare
10.2021 - 05.2022
Waitress
Rainbow Diner
06.2019 - 08.2019
Soccer Coach Volunteer
Twin County Soccer Association
10.2018 - 11.2022
Icecream Scooper
Jenkinsons Boardwalk Sugar Shoppe
03.2017 - 10.2019
Associate of Arts - Psychology
Ocean County College
High School Diploma -
Brick Memorial High School