Olivier Chapron
Miami
Summary
Experienced Security Supervisor with background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and decreased incidents.
Overview
2
2
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Miami
02.2024 - Current
- This involves assigning tasks, scheduling shifts, and providing guidance and support to security guards.
- Ensuring that all security personnel adhere to established protocols and regulations.
- Monitoring security systems and equipment: Ensuring that surveillance cameras, alarms, and other security devices are functioning properly.
- Documenting security activities, incidents, and investigations.
- Keeping security staff updated on best practices and new technologies.
- Coordinating with external partners during security incidents or emergencies.
- Keeping stakeholders informed about security operations and issues.
- Ensuring that security personnel interact professionally with employees, visitors, and clients.
- Taking proactive measures to prevent accidents, theft, and other security threats.
- Responding to emergencies and implementing appropriate protocols.
- Adhering to all applicable laws and regulations related to security.
Customer Service Manager
Laroche lawfirm
Miami
08.2023 - 01.2024
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction..
Front Desk Receptionist
Elite Guard
Miami
05.2023 - 01.2024
- Monitoring security cameras, alarms, and other security systems to detect and respond to potential threats or breaches.
- Monitoring entry and exit points, ensuring that only authorized personnel and vehicles are allowed access, and preventing unauthorized entry.
- Responding to alarms, disturbances, or emergencies, and coordinating with security personnel or emergency services as needed.
- Maintaining visitor logs, incident reports, and other security-related documentation
Gate Security
FPI Security services
Miami
04.2023 - 08.2023
- Access Control: Verifying identification, checking for proper authorization, and ensuring only authorized personnel enter.
- Maintaining logs of visitors, vehicles, and any incidents.
- Conducting visual inspections of vehicles and packages.
- Deterrence: Acting as a visible security presence to discourage unauthorized access.
Education
High School Diploma -
North Miami Senior Adult Education
Miami, FLSkills
- Enthusiastic sales and customer service professional with expertise in communication and negotiating
- Leadership
- Critical thinking
- strong work ethic
- ability to adapt
Timeline
Security Supervisor
Allied Universal Security Services
02.2024 - Current
Customer Service Manager
Laroche lawfirm
08.2023 - 01.2024
Front Desk Receptionist
Elite Guard
05.2023 - 01.2024
Gate Security
FPI Security services
04.2023 - 08.2023
High School Diploma -
North Miami Senior Adult Education
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