Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Olivier Iradukunda

Olivier Iradukunda

West Jordan,UT

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

Amazon
West Jordan, Utah
10.2023 - Current
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Labeled containers correctly for product identification purposes.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Used scanners to track parcel information, condition or receipt.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.

Restaurant Cashier

Cafe Rio
Salt Lake City, Utah
07.2023 - 09.2023
  • Inspected all equipment for proper sanitation before each use.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Kept records of transactions made during shift on daily sales report log sheets.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.

Education

Bachelor of Computer Science -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Lifting and sorting
  • Route deliveries
  • Shipping and receiving
  • Purchase order verification
  • Verbal communication
  • Microsoft office
  • Customer service
  • Data management
  • Friendly, positive attitude
  • Supervision and leadership
  • Problem-solving
  • Task prioritization
  • Team building
  • Recordkeeping
  • Social perceptiveness

Timeline

Warehouse Associate

Amazon
10.2023 - Current

Restaurant Cashier

Cafe Rio
07.2023 - 09.2023

Bachelor of Computer Science -

Salt Lake Community College

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Olivier Iradukunda