Olivier Matendo
Tacoma
Summary
Public administration professional with a Master of Public Administration from the University of Washington and experience supporting municipal operations, policy implementation, and community engagement. Skilled in HR administration, compliance, program coordination, and public communication. Known for sound judgment, discretion, and collaborative leadership in complex public-sector environments.
Overview
2
2
years of professional experience
Work History
High School Re-Engagement Specialist
Highline College
Des Moines, WA
09.2024 - Current
- Administer compliance-driven programs for 45+ students; maintain confidential records and ensure adherence to institutional and state requirements.
- Coordinate onboarding and documentation processes in collaboration with partner school districts and internal teams.
- Plan and execute large-scale orientations and program events, managing logistics, scheduling, and cross-team coordination.
- Implement process improvements to enhance operational efficiency, service delivery, and participant satisfaction.
Consultant for Master’s Degree Research Project
City of Tacoma, City Manager’s Office of Strategy
12.2023 - 06.2024
- Conducted applied policy research on residential displacement and housing stability to support local government planning efforts.
- Developed actionable policy recommendations and presented findings to City staff, City Council, and community stakeholders.
Community Engagement Specialist
City of Tacoma, City Manager’s Office of Strategy
12.2023 - 06.2024
- Supported implementation of community engagement strategies within the City’s Comprehensive Plan.
- Coordinated public outreach efforts and prepared written summaries for City communication materials.
Education
Master of Public Administration - Evans School of Public Policy & Governance
University of Washington
06-2024
Bachelor of Arts - International Studies & Human Rights
University of Washington
06-2022
Associate of Arts - Political Science
Highline College
06-2020
Skills
- Public Administration & Policy Implementation
- Program & Operations Coordination
- Records Management & Confidentiality
- Event and logistics planning
- Customer Service & Employee Relations
- Proficient in MS Office (Word, Outlook, PowerPoint, Basic Excel)
- Community & Stakeholder Engagement
- Exceptional and thorough customer service
- Onboarding & Documentation Processes
LANGUAGES
Fluent in English, Swahili, Chichewa, Kirundi
Timeline
High School Re-Engagement Specialist
Highline College
09.2024 - Current
Consultant for Master’s Degree Research Project
City of Tacoma, City Manager’s Office of Strategy
12.2023 - 06.2024
Community Engagement Specialist
City of Tacoma, City Manager’s Office of Strategy
12.2023 - 06.2024
Bachelor of Arts - International Studies & Human Rights
University of Washington
Associate of Arts - Political Science
Highline College
Master of Public Administration - Evans School of Public Policy & Governance
University of Washington