Ollie Vance
San Bruno,CA
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Hardworking and passionate job seeker with strong organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrator
Calson Management
10.2022 - Current
- Targeted new customers to grow geographic reach and increase revenue.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Managed company schedule to coordinate calendar and arrange travel.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Collected, validated, and distributed information to employees.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained strong leadership skills by managing projects from start to finish.
Memory Care Director
Cadence Millbrae
02.2022 - 10.2022
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Administrator
Pacific Oaks Memory Care
10.2019 - 02.2022
- Targeted new customers to grow geographic reach and increase revenue.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Collected, validated, and distributed information to employees.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Resident Care Coordinator/ Medical Records
Pacific Oaks Memory Care
10.2019 - 02.2022
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Implemented continuous improvement initiatives, streamlining processes for better efficiency in resident care coordination.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Life Guidance Director
Atria Burlingame
04.2017 - 04.2020
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Raised property accuracy and accountability by creating new automated tracking method.
- Evaluated scripts to identify creative strategies and resource needs.
Resident Services Coordinator
Atria Senior Living Foster Square
10.2017 - 04.2019
- Responded to student inquiries and concerns, offering support and guidance.
- Provided compassionate support during times of crisis or personal difficulty for individual residents as needed.
- Enforced policies and safety standards through building and room rounds.
- Developed, implemented and monitored residential policies and procedures.
Caregiver
Palm Villas Memory Care Redwood City
06.2017 - 10.2017
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained entire family's schedule and organized events.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
Medical Technician
Palm Villas Memory Care Redwood City
06.2017 - 10.2017
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Increased efficiency in the laboratory by streamlining processes and implementing new technologies.
- Actively contributed to interdisciplinary team meetings, offering insight into potential diagnoses based on lab findings.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Consulted with outside professionals and specialists about tests and testing results.
Aviation Ordnance
US Navy
01.2007 - 01.2017
- Mitigated risk during flight operations by enforcing proper handling procedures during magazine loading and unloading activities.
- Ensured strict compliance with safety regulations during ordnance storage activities to minimize risks associated with hazardous materials handling.
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
- Inspected, reviewed, maintained and repaired [Type] weapon systems.
- Developed emergency response plans to increase preparedness and minimize potential for injury or damage.
- Improved team communication by implementing a standardized system for reporting ordnance-related issues during flight operations.
- Identified and assessed potential risks related to blasting operations and implemented mitigation measures.
- Inspected, assembled and tested aviation ammunition.
- Delivered mentorship to personnel, aligning performance, and encouraging career development.
- Educated personnel on safe handling and use of explosives, avoiding injuries.
- Supported successful flight operations by assembling, loading, arming, and securing aircraft munitions according to established procedures.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Increased accuracy in munitions tracking by maintaining detailed records of all ordnance received, stored, issued, and expended.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
- Demonstrated adaptability when deployed abroad, overcoming language barriers and cultural differences to effectively coordinate with foreign military personnel regarding aviation ordnance matters.
- Maintained operations for aviation ordnance shops, armories and storage facilities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Science Health Administration -
University of Phoenix
01.2021
Bachelor's Degree, Liberal Art -
Jackson State University
01.2007
Degree, General Studies -
Southwestern JC
01.2003
High School Diploma -
Lincoln Senior High School
01.2000
Skills
- Budget Development
- Technical Support
- Stakeholder Relations
- Process Analysis
- Expense Reporting
- Operations Oversight
- Office Administration
- Goal Setting
- Performance Improvement
- Program Leadership
- New Hire Onboarding
- Team Building and Leadership
- Analytical Thinking
- Budget Management
- Relationship Development
- Flexible Schedule
- Scheduling
- Events Coordination
- Deadline Adherence
- Customer Service
Certification
RCFE Administrator
Timeline
Administrator
Calson Management
10.2022 - Current
Memory Care Director
Cadence Millbrae
02.2022 - 10.2022
Administrator
Pacific Oaks Memory Care
10.2019 - 02.2022
Resident Care Coordinator/ Medical Records
Pacific Oaks Memory Care
10.2019 - 02.2022
Resident Services Coordinator
Atria Senior Living Foster Square
10.2017 - 04.2019
Caregiver
Palm Villas Memory Care Redwood City
06.2017 - 10.2017
Medical Technician
Palm Villas Memory Care Redwood City
06.2017 - 10.2017
Life Guidance Director
Atria Burlingame
04.2017 - 04.2020
Aviation Ordnance
US Navy
01.2007 - 01.2017
Bachelor of Science Health Administration -
University of Phoenix
Bachelor's Degree, Liberal Art -
Jackson State University
Degree, General Studies -
Southwestern JC
High School Diploma -
Lincoln Senior High School
RCFE Administrator
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