Summary
Overview
Work History
Education
Skills
Websites
PROJECTS
Certification
Languages
Accomplishments
Timeline
Generic

Olman Cruz

Herndon,VA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server & Store Trainer

Silver Diner Inc. Restaurant
08.2016 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Trained and mentored new personnel hired to fulfill various roles.

Courtesy Clerk, Stocking Clerk, & Cashier

Safeway Inc. Supermarket Company
08.2015 - 08.2016
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.

Education

Bachelor of Science - Information Technology

George Mason University
Fairfax, VA
05.2023

Associate of Science - Information Technology

NOVA Community College
Loudoun, VA
05.2019

Skills

  • Windows 10
  • Python
  • MySQL Workbench
  • Google Cloud Console
  • AWS Support
  • Arlo Secure
  • FileZilla
  • Sales
  • Customer Service
  • Retail Store Support

PROJECTS

  • In a group we used information technology as a tool to redesign business processes so the client can achieve its objectives.
  • As a team we analyzed the business processes of real organizations, quantified the negative impact caused by current process challenges, then developed and presented a compelling Business Case for Change.
  • This work included ethical challenges, status reports and engineering notebooks evaluated during class.
  • As a team we developed detailed designs, build solutions up to Beta, present final written reports, and final verbal presentations before review panels of business leaders.

Certification

CITI Program, 11/2021, 11/2025

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Accomplishments

  • Dean's List: Fall 2019 & 2022
  • Dean's List: Spring 2021, 2022 & 2023
  • Clark Construction Scholarship, 08/2019, 2022

Timeline

Server & Store Trainer

Silver Diner Inc. Restaurant
08.2016 - Current

Courtesy Clerk, Stocking Clerk, & Cashier

Safeway Inc. Supermarket Company
08.2015 - 08.2016

Bachelor of Science - Information Technology

George Mason University

Associate of Science - Information Technology

NOVA Community College
CITI Program, 11/2021, 11/2025
Olman Cruz