Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server & Store Trainer
Silver Diner Inc. Restaurant
08.2016 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Conducted performance reviews and provided feedback to managers on employee performance.
Trained and mentored new personnel hired to fulfill various roles.
Courtesy Clerk, Stocking Clerk, & Cashier
Safeway Inc. Supermarket Company
08.2015 - 08.2016
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
In a group we used information technology as a tool to redesign business processes so the client can achieve its objectives.
As a team we analyzed the business processes of real organizations, quantified the negative impact caused by current process challenges, then developed and presented a compelling Business Case for Change.
This work included ethical challenges, status reports and engineering notebooks evaluated during class.
As a team we developed detailed designs, build solutions up to Beta, present final written reports, and final verbal presentations before review panels of business leaders.