Olna Saint Leger
Westbury
Summary
Compassionate and dedicated professional with experience at Plus Group Homes, skilled in dementia care and relationship building. Proven ability to enhance client well-being through effective meal planning and preparation, while fostering trust and collaboration with families. Certified in CPR/AED, I excel in problem-solving and maintaining a supportive environment for clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
DSP
Plus Group Homes
12.2024 - Current
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief needs.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logs for management.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedding clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Identified needs and coordinated plans for travel and out-of-town functions.
PCA
Selfhelp
06.2024 - 11.2025
- Provided compassionate support to clients in daily living activities, enhancing overall well-being.
- Assisted clients with mobility and personal hygiene, ensuring comfort and dignity.
- Monitored client health and reported changes to healthcare professionals for timely interventions.
- Collaborated with families and caregivers to develop personalized care plans based on individual needs.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Customer Service Cashier
McDonald's
06.2021 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained cleanliness and organization of work area to ensure high standards of hygiene.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
Macys Department Store
10.2023 - 12.2023
- Collaborated with team members to improve workflow during peak hours and busy shifts.
- Implemented upselling techniques to increase average transaction values consistently.
- Monitored inventory levels at the register, reporting discrepancies promptly for resolution.
- Contributed to daily cash reconciliation, ensuring accuracy in financial reporting procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Certificate - Sterile Processing Technician
Penn Foster
No Degree - Nursing
LaGuardia Community College
Long Island City, NY08.2027
Associate of Arts - Liberal Arts and Sciences
SUNY, Farmingdale
12.2024
High School Diploma - undefined
Westbury High School
Old Westbury, NY06.2022
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Problem-solving abilities
- Excellent communication
- CPR certification
- Dementia care
- Certified in CPR/AED
- Relationship building
- Supporting personality
- Meal planning and preparation
- Cooking meals
- Childcare experience
Certification
- PCA - Personal Care Aide
- Certified CPR
- Certified AMAP
- sterile processing technician
LANGUAGES
French Native or Bilingual
English Native or Bilingual
Timeline
DSP
Plus Group Homes
12.2024 - Current
PCA
Selfhelp
06.2024 - 11.2025
Customer Service Cashier
Macys Department Store
10.2023 - 12.2023
Customer Service Cashier
McDonald's
06.2021 - 07.2024
Associate of Arts - Liberal Arts and Sciences
SUNY, Farmingdale
High School Diploma - undefined
Westbury High School
Certificate - Sterile Processing Technician
Penn Foster
No Degree - Nursing
LaGuardia Community College