Olsi Fero
Jacksonville,FL
Summary
Detail-oriented Plumbing Service Technician experienced in diagnosing and resolving complex plumbing issues while delivering exceptional customer service. Achieved efficiency in team operations through strong communication, critical thinking, and adherence to safety protocols. Committed to enhancing system reliability and customer satisfaction through proactive service and thorough project management.
Overview
4
4
Languages
15
15
years of professional experience
Work History
Plumbing Service Technician
Workman's Kwik Fix Plumbing
Jacksonville, Florida
07.2011 - Current
- Diagnosed plumbing issues using advanced diagnostic tools and techniques.
- Installed, repaired, and maintained various plumbing systems and fixtures.
- Collaborated with team members to efficiently complete complex plumbing projects using lift stations, jetting machines, and cameras.
- Provided exceptional customer service during service calls and consultations.
- Advised clients on plumbing maintenance to prevent future issues.
- Ensured compliance with local plumbing codes and safety regulations.
- Trained junior technicians on best practices and safety procedures.
- Tested pipe systems for leaks using air pressure gauges, ensuring system integrity and reliability.
- Installed backflow prevention devices in accordance with local regulations.
- Educated customers on plumbing maintenance best practices to enhance system longevity and prevent issues.
- Followed all safety protocols when working around hazardous materials.
- Readied existing structures for installation of new plumbing components.
- Replaced broken pipes using appropriate tools and materials.
- Installed and maintained plumbing fixtures, such as sinks, toilets, showers, and tubs.
- Used specialized tools such as augers, snakes and cameras to locate clogs in pipes.
- Maintained accurate records of all work completed for billing purposes.
- Connected water supply lines to fixtures like sinks, dishwashers, washing machines.
- Inspected drainage systems for blockages and leaks.
- Reviewed blueprints or building plans to determine the layout for plumbing systems.
- Repaired burst pipes by cutting out sections of piping and soldering new pieces in place.
- Utilized problem-solving skills to troubleshoot complex issues quickly and efficiently.
- Repaired and replaced worn or defective parts of plumbing systems.
- Diagnosed problems with water heaters and other components of the system.
- Responded quickly to emergency service requests from customers.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Installed supports from ceiling joists to secure pipes in place.
- Cut or threaded pipes to blueprint or drawing specifications.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Estimated time and material costs to include in project plans.
- Inspected work sites for holes and damage.
- Shut off steam or other gases or liquids from pipes to conduct maintenance.
- Inspected worksites to determine presence of obstructions, unsafe conditions, and crew errors.
- Planned installation order to effectively manage obstacles during plumbing work. of installations around obstructions.
Plumbing Service Technician
Workman's Kwik Fix Plumbing
Jacksonville, Florida
06.2011 - Current
- Installed, repaired, and maintained various plumbing systems and fixtures.
- Diagnosed plumbing issues using advanced diagnostic tools and techniques.
- Provided exceptional customer service during service calls and consultations.
- Collaborated with team members to complete complex plumbing projects efficiently.
- Advised clients on plumbing maintenance to prevent future issues.
- Ensured compliance with local plumbing codes and safety regulations.
- Trained junior technicians on best practices and safety procedures.
- Managed inventory of plumbing supplies and tools for efficient operations.
- Tested pipe systems for leaks using air pressure gauges or other methods.
- Installed backflow prevention devices in accordance with local regulations.
- Ordered necessary supplies from vendors when needed.
- Educated customers on best practices for maintaining their home's plumbing system.
- Followed all safety protocols when working around hazardous materials.
- Replaced broken pipes using appropriate tools and materials.
- Installed and maintained plumbing fixtures, such as sinks, toilets, showers, and tubs.
- Used specialized tools such as augers, snakes and cameras to locate clogs in pipes.
- Maintained accurate records of all work completed for billing purposes.
- Connected water supply lines to fixtures like sinks, dishwashers, washing machines.
- Installed gas appliances such as stoves, dryers, furnaces and water heaters according to safety codes.
- Inspected drainage systems for blockages and leaks.
- Reviewed blueprints or building plans to determine the layout for plumbing systems.
- Repaired burst pipes by cutting out sections of piping and soldering new pieces in place.
- Utilized problem-solving skills to troubleshoot complex issues quickly and efficiently.
- Repaired and replaced worn or defective parts of plumbing systems.
- Diagnosed problems with water heaters and other components of the system.
- Responded quickly to emergency service requests from customers.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Installed supports from ceiling joists to secure pipes in place.
- Cut or threaded pipes to blueprint or drawing specifications.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Estimated time and material costs to include in project plans.
- Inspected work sites for holes and damage.
- Shut off steam or other gases or liquids from pipes to conduct maintenance.
- Inspected worksites to determine presence of obstructions, unsafe conditions, and crew errors.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Established sequence of installations around obstructions.
- Welded piping using specialized techniques and computer-assisted fabrication.
- Installed automated controls to regulate pressure and volume in pipe systems.
- Installed automated controls to regulate pressure and volume in pipe systems.
Skills
- Plumbing installation
- Plumbing code compliance
- Backflow prevention expertise
- Pipe installation expertise
- Pipe repair
- Drain cleaning proficiency
- Fixture installation
- Water heater servicing
- Sewer line inspection
- Pipe soldering techniques
- Troubleshooting techniques
- Diagnostic skills
- Water pressure adjustment
- Video camera inspection
- Gas leak detection
- Leak detection
- Pressure testing
- Pipe expansion compensation
- Pipe soldering techniques
- Brazing and soldering
- Pipe cutting
- Pipe threading
- Pipe deburring
- Pipe freezing prevention
- Pipe insulation
- Pipe hanger installation
- Pipe joint assembly
- Pipe alignment
- Bracket mounting
- Water softener installation
- Septic system maintenance
- Preventative maintenance planning
- Emergency response readiness
- Emergency response
- System maintenance
- Safety compliance
- Safety protocol adherence
- Safety procedures
- Attention to detail
- Effective communication
- Customer service
- Problem solving
- Junior technician training
- Lifelong learning
- Plumbing estimation
- Plumbing fixture selection
- Waste disposal systems
- Plumbing system design
- Plumbing system retrofitting
- Piping system inspection
- Sewer repair
- Water filtration systems
- Water conservation
- Basic computer literacy
- Clogged drain repair
- Fixture repair mastery
- Valve repair
- Work ethic
- Team collaboration
- Pipe cutting
- Plumbing troubleshooting
- Water pressure adjustment
- Fixture installation
- Clogged drain repair
- Plumbing material selection
- Pipe threading
- Pipe bending
- Water heater maintenance
- Drain cleaning proficiency
- Piping system inspection
- Fixture repair
- Valve repair
Languages
English
Professional
A1
Italian
Professional
A1
Albanian
Professional
A1
Greek
Professional
A1
Timeline
Plumbing Service Technician
Workman's Kwik Fix Plumbing
07.2011 - Current
Plumbing Service Technician
Workman's Kwik Fix Plumbing
06.2011 - Current