Olson Louis
Summary
Structured professional with several years of experience preparing food for restaurant customers. Customer-oriented team player skilled in kitchen equipment operations, menu design and kitchen supervision. Familiar with various cooking methods. Courteous, multilingual, and with excellent presentation skills.
Overview
7
7
years of professional experience
Work History
Cook
MedStar Montgomery Medical Center
Olney, MD
08.2024 - Current
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Grilled and deep fried various foods from meats to potatoes.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Mail Carrier
United States Post Office
Silver Spring, MD
01.2023 - 07.2024
- Organized parcels into appropriate size containers for transport.
- Ensured compliance with federal laws related to privacy protection.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Scanned labels on letters or parcels to confirm receipt.
- Delivered mail to residents and business within assigned area.
- Provided friendly customer service at all times while delivering mail.
- Informed customers of package arrival or delays when necessary.
- Assisted other carriers with their routes as needed during peak periods.
- Sorted mail to be delivered according to route and customer address.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Reported any damaged or missing mail items to supervisor immediately.
- Delivered packages and letters to residential customers.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Food Service Worker
Adventist HealthCare
Silver Spring, MD
12.2019 - 10.2022
- Ensured that all foods were prepared according to health department regulations.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Made meals in accordance with company standards and requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Monitored food temperatures to ensure safety and quality standards were met.
- Maintained safe food handling practices to prevent germ spread.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Properly stored all leftover food items after each shift.
- Maintained professional demeanor during interactions with customers and co-workers.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Performed variety of duties related to food service.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Collaborated with team to deliver timely service of items.
- Greeted customers upon arrival in the dining area.
Salesperson
Darcars Toyota Scion Silver Spring
Silver Spring, MD
09.2018 - 11.2019
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
- Resolved customer complaints promptly and efficiently.
- Listened to customer needs to identify and recommend best products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
Education
Graduate Certificate - ServSafe
Local 23 STEP
Washington, DC08-2019
High School Diploma -
Lycee Louis Joseph Janvier De Carrefour
Haiti06-1998
Skills
- Collaboration
- Attention to detail
- Conflict resolution
- Analytical
- Organization
- Dependable and responsible
- Multitasking Abilities
- Problem resolution
- FLUENT IN [LANGUAGE]
Timeline
Cook
MedStar Montgomery Medical Center
08.2024 - Current
Mail Carrier
United States Post Office
01.2023 - 07.2024
Food Service Worker
Adventist HealthCare
12.2019 - 10.2022
Salesperson
Darcars Toyota Scion Silver Spring
09.2018 - 11.2019
Graduate Certificate - ServSafe
Local 23 STEP
High School Diploma -
Lycee Louis Joseph Janvier De Carrefour
Similar Profiles
Shannon MaxwellShannon Maxwell
Case Manager/Utilization Review RN at MedStar Montgomery Medical CenterCase Manager/Utilization Review RN at MedStar Montgomery Medical Center
Ann Marie O'NealAnn Marie O'Neal
Environmental Services Manager at MedStar Montgomery Medical CenterEnvironmental Services Manager at MedStar Montgomery Medical Center
Sarah GoodmanSarah Goodman
Certified Nursing Assistant at MedStar Montgomery Medical CenterCertified Nursing Assistant at MedStar Montgomery Medical Center
Emily LambEmily Lamb
Patient Care Technician- Emergency Department at MedStar Montgomery Medical CenterPatient Care Technician- Emergency Department at MedStar Montgomery Medical Center
Marybeth TrimmerMarybeth Trimmer
Cook at Milton Hershey SchoolCook at Milton Hershey School