Olson Louis

• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
• Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Picked up riders at designated locations and greeted upon vehicle entry.
• Responded to passenger concerns and complaints politely and professionally.
• Inspected vehicles to confirm safe and fully-functioning working condition.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Built and maintained positive relationships with passengers by providing friendly and professional service.
• Followed company guidelines and policies when interacting with passengers.
• Adhered to all safety regulations and traffic laws while driving.
• Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
• Developed deep knowledge of local routes and area destinations.
• Delivered passengers to destinations safely and on time.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
• Communicated with passengers regarding estimated time of arrival.
• Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
• Responded with ease to sudden changes in routes and schedules.
• Helped passengers with luggage, collected fares and politely answered questions.
• Followed designated routes and schedules while operating vehicles.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
• Assisted elderly and disabled passengers entering and exiting shuttle.

.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Developed and maintained positive relationships with customers to enhance service.
• Learned other teammates' work tasks to train as backup.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Set up and broke down food service lines quickly to maintain service flow.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
• Greeted customers and answered inquiries regarding menu items and specials.
• Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

• Greeted customers and listened closely to problems described to determine solutions.
• Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Promoted and up-sold products and services to meet needs of customers.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and implemented sales strategies to increase profits.