OLUWAFUNSHO ADEFUSIKA
Warwick,RI
Summary
Highly motivated Human Service Worker with rich background in supporting diverse communities through social services. Known for effective collaboration within teams and adaptability to changing needs. Proven track record of delivering impactful programs and interventions tailored to individual needs. Demonstrated effective crisis management and strong advocacy skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Event Manager & Coordinator
Freelance
01.2015 - Current
- Plan and coordinate event specializing Day-of Coordination and Design
- Manage vendors day-of wedding to ensure success of event
- Design and conceptualize overall look of venue
- Contract & Vendor management
- Structure event from start to finish to provide a successful
- Staff Management
Service Loan Advisor
Citizens
03.2023 - 09.2023
- Assist prospects with completing applications for our education refinance loans.
- Communicating with customers via inbound/outbound calls providing guidance and solutions with claims with their personal loans.
- Assist with document collection and technology driven assistance for our customers such as guiding customers through user account creation to finalizing online documentation
- Meet and exceed established outbound call goals
- Pipeline Management - maintain ongoing communication with customers as necessary to ensure a Simple, Fast and Hassle Free Lending experience
Program Manager/Director
LLLCDC
06.2016 - 12.2021
- Coached teams to higher levels of maturity by improving their process and ensuring task delegation through planning and support in a face-paced environment.
- Facilitated discussion, decision making, and conflict resolution across 4 cross-functional classrooms
- Supervised and evaluated the center's policy and extract action when necessary.
- Developed creative and responsive approaches to teaching and learning.
- Engaged self-learning by ensuring a culture and ethos of support and challenge.
- Assessed, organized, and executed a flexible curriculum and effective assessment framework.
- Sustained staff performance, management effective systems and incorporate teachers' appraisals and targets for School's achievement.
- Led cross-functional teams to implement strategic initiatives aligning with organizational goals.
Behavior Monitor
Bay Coast Behavioral
06.2014 - 01.2016
- Developed and implemented Restorative Practices inclusive of behavior plans for students.
- Provided case management services for student/family at the school and in the home/community, including referrals to community resources as needed.
- Educational/behavioral data collection as required.
- Participated in a multidisciplinary treatment team.
Milieu Therapist
Lifespan
06.2014 - 01.2015
- Identified milieu interventions to meet the needs of clients through psycho-social functioning, self-esteem, self-concept adaptive skills, problem solving, belief systems and sharing them with multidisciplinary team members.
- Ensured to use milieu values and principles to follow client-required processes and practices.
- Adapted programming of groups to meet developmental and cognitive needs of clients.
- Tracked and communicated progress of clients records with clinical team utilizing EPIC EHR systems.
- Provided direct supervision and/or coordinate supervision with colleagues for clients benefit.
- Ensured client and staff activities were tracked, kept up-to-date, and reported. Monitored ongoing assessment of clients development using milieu interventions accordingly.
Clerical Intern
Department of Human Services
05.2013 - 06.2014
- Supporting and assisting the reception desk
- Clarify eligibility requirements, application details for benefits SNAP, Medicaid, SSI and CCAP
- Compiled and inputted records in system
- Filing, sorting and handling documents & Data entry
Education
Master of Science - Innovation and Strategic Management
Salve Regina University
Newport, RIBachelor of Arts - Psychology
University of Rhode Island
Kingston, RIBachelor of Science - Human Development and Family Studies
University of Rhode Island
Kingston, RISkills
- Analytical Skills
- Proficient with Microsoft Office
- Problem Solver
- Customer Service
- Great Communicator
- Organizational Skills
- Multitasker
- Attention to detail
- Leadership
- Crisis intervention
- Intervention planning,
- Client documentation
Certification
March 27, 2022 Certified Safe 5 Scrum Master (SSM)
Timeline
Service Loan Advisor
Citizens
03.2023 - 09.2023
Program Manager/Director
LLLCDC
06.2016 - 12.2021
Event Manager & Coordinator
Freelance
01.2015 - Current
Behavior Monitor
Bay Coast Behavioral
06.2014 - 01.2016
Milieu Therapist
Lifespan
06.2014 - 01.2015
Clerical Intern
Department of Human Services
05.2013 - 06.2014
Bachelor of Arts - Psychology
University of Rhode Island
Bachelor of Science - Human Development and Family Studies
University of Rhode Island
Master of Science - Innovation and Strategic Management
Salve Regina University