OLU Ajayi
Washington DC Metro Area,MD
Summary
Patient-focused and passionate about digital healthcare. 5 Years experience in the Medical Domain with a knack for simplifying complex problems and developing creative solutions.
Skills span All Aspects Of Nursing, Wellness Coaching and Nursing Management. I will help build meaningful, long-lasting client partnerships. I have a growth mindset and enjoy helping the business move forward with their initiative and sharp attention to detail. Fostering an environment focused on excellence, client loyalty and cross functional teamwork.
Indiana RN License: License Number 28247094A
Minnesota RN License: License Number 2480609
Compact License: License Number 28247094A
Massachusetts RN License: License Number RN2355831
Overview
6
6
years of professional experience
1
1
Certification
Work History
ICU Registered Nurse
AMI Expeditionary Healthcare
01.2022 - Current
- I oversee various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes.
- Observe patients' vital signs and administered physician-prescribed medications and treatments.
- Monitor patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Conduct patient assessments, record vitals and analyze records and charts to define care requirements.
- Explain health care issues and ramifications to patients and families to promote informed medical care choices.
- Analyzing medical diagnosis and referring the individuals to appropriate resource.
Manager, Client Success
Regions Hospital
03.2020 - 01.2022
- Developed, presented, and executed communication, training and utilization plans independently and in coordination with health plan goals
- Provided health plans with status reports/updates as applicable
- Developed and maintained strong working relationships with health plan representatives at all levels (senior &middle management, Provider Relations & e-Business departments as applicable)
- Analyzed, summarize and present survey data to health plan and internal product team to improve end-user experience and close the loop on product lifecycle
- Participated in the development and support of internal infrastructure
- Participated in and lead (as applicable) the support of health plan and end user needs as it relates to product service issues.
- Contributed to company initiatives by sharing industry subject matter expertise and best practices
- Managed the analysis/interpretation of health plan provider data
- Participated in plan team meetings to ensure that end-user issues are identified and resolved
Registered Nurse, ICU
Marion Health MGH Campus
09.2018 - 02.2020
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Served as an educational resource regarding inquiries about medical diagnoses, appropriate clinical interventions, and provider to new grads and new hires.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided direct patient care, stabilized patients and determined next course of action.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Customer Success Manager
Lutheran hospital
08.2017 - 02.2020
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Developed documentation and logs of implemented solutions and generated and submitted reports.
- Drove team in effective and timely implementation of all new customer engagements
- Acted as a main point of contact in all matters relating to client/agency objectives, concerns and needs
- Collaborated on creating training materials and guides
- Owned key relationships with top tier accounts
- Brought voice of customer feedback to product strategy and roadmap
- Enabled and promoted cross-functional teamwork focused on outcomes
- Collaborated with the patient engagement team to identify performance trends
- Extracted insights and recommendations from analyses to drive awareness, access and adherence among target audiences
- Assisted with ad hoc requests and additional assignments as needed
Education
Master of Science - Nursing
George Mason University
Fairfax, VA07.2024
Bachelor of Science - Nursing
Indiana Wesleyan University
Marion, IN08.2017
Bachelor of Science - Biochemistry
Joseph Ayo Babalola University
Osun, Nigeria06.2011
Skills
- IT Proficiency
- Gathering Patient History/Health Information
- Managing E-prescriptions and Rx Authorizations
- Coordinating Referrals
- Utilizing Salesforce CRM
- Proficiency in MS Office Suite
- Analytical and Critical Thinking Skills
- Expertise in Mac OS and Windows
- Adhering to HIPAA Regulations
- Strong Teamwork and Collaboration Abilities
- Proficient in EMRs (EPIC, CERNER, Meditech, PointClickCare)
Certification
- ACLS
- BLS
- PALS
- Public Health Nurse (PHN)
Timeline
ICU Registered Nurse
AMI Expeditionary Healthcare
01.2022 - Current
Manager, Client Success
Regions Hospital
03.2020 - 01.2022
Registered Nurse, ICU
Marion Health MGH Campus
09.2018 - 02.2020
Customer Success Manager
Lutheran hospital
08.2017 - 02.2020
Master of Science - Nursing
George Mason University
Bachelor of Science - Nursing
Indiana Wesleyan University
Bachelor of Science - Biochemistry
Joseph Ayo Babalola University
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