Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oludayo Oni

La Plata,MD

Summary

Experienced and security-conscious IT Support Specialist with over 9 years of experience supporting enterprise infrastructure, patching systems, resolving technical issues, and ensuring secure, compliant operations. Seeking to transition into an IT Security Specialist role to leverage extensive hands-on experience with system hardening, vulnerability remediation, and infrastructure monitoring to ensure system integrity and policy compliance in a hybrid work environment.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

Tier 2 MSP Technician

Cheaper Than A Geek
  • Provide Tier I/II support to resolve endpoint, server, printer, and network issues, ensuring secure and continuous operations.
  • Conduct proactive monitoring and maintenance of IT infrastructure including patching of Windows 10 desktops and Windows Server 2016.
  • Assist in implementing OS, security, and application upgrades across virtualized environments.
  • Troubleshoot and configure audiovisual and distance learning equipment, ensuring seamless operation for hybrid work scenarios.
  • Analyze event logs, resolve security alerts, and coordinate incident responses in cooperation with other technical teams.
  • Participate in infrastructure documentation, inventory management, and preventive maintenance procedures.
  • Train end-users on safe software and hardware usage, and provide detailed troubleshooting guidance

System Engineer

BEGO CONSULTING
02.2019 - 09.2022
  • Delivered system support and patching for Windows 7/10 desktops, maintaining endpoint security and
    reliability.
  • Maintained and troubleshot network connectivity and security across LAN environments.
  • Conducted vulnerability checks on software and systems and documented resolution actions.
  • Provided AV and desktop support for mission-critical operations and virtual collaboration tools.
  • Assisted in security audit preparations through accurate inventory control and documentation

VoIP Network Engineer

ISON TECHNOLOGIES
08.2016 - 02.2019
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Troubleshot complex multi-vendor network service provider issues.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Assisted with implementation and support of network monitoring tools.
  • Created VPN infrastructure and allowed for secure remote connections.

Education

Master of Science - Cybersecurity

HARRISBURG UNIVERSITY
Pennsylvania, PA

Bachelor of Science - Computer And Information Systems

Achievers University
07-2013

Skills

  • Security & Infrastructure: Windows Server (2008/2012/2016), Desktop OS (7/10), VMware 55/60, Nessus (familiar), patching & hardening, firewall log review, and Tier II troubleshooting
  • Tools & Platforms: Microsoft Office Suite, Zoom/Teams, AV systems, AD support, printer/network hardware
  • Networking & Compliance: Firewall/NGFW knowledge (Cisco), LAN/WAN troubleshooting, VPN, NIST 800-53 (familiar)
  • Cloud & Virtual: Experience supporting Azure-based services, Virtual Machines, Remote Desktop support
  • Monitoring & Logging: Familiar with log analysis, patch cycles, vulnerability mitigation strategies, and documentation best practices

Certification

AWS Solutions Architect

CCNA

Timeline

System Engineer

BEGO CONSULTING
02.2019 - 09.2022

VoIP Network Engineer

ISON TECHNOLOGIES
08.2016 - 02.2019

Tier 2 MSP Technician

Cheaper Than A Geek

Master of Science - Cybersecurity

HARRISBURG UNIVERSITY

Bachelor of Science - Computer And Information Systems

Achievers University

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