Experienced professional and result oriented individual with proven performance for implementing effective operational control resulting in cost savings and improved TAT.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operation Lead, Outbound Unit
GXO Logistics
06.2021 - 03.2022
Responsible for supporting GXO towards achieving service delivery goals daily
Give Leadership to, Manifest Stations & Shipping Department
Ensuring QSHE compliance and safety standard is maintained within the units
Ensuring the necessary handling procedures are followed per Quality Level Agreements and SOPs
Implement/maintain safety, security, quality housekeeping, and sanitation programs using 5S Principles
Collaborate with other units to ensure high daily throughput of client fulfillments
Define staffing needs and allocate workload
Aid and direction to colleagues and subordinates as necessary
Partner with Continuous Improvement Team to further engrain SOPs within the QA Unit as well as collaborate to further refine existing workflow to deal with day-to-day Business Dynamics
Facilitate trainings for new warehouse associates within area of responsibility
Provide associates with the resources needed to ensure targets, KPI's, and quality standards are met
Communicate with TMs on a regular basis to make them aware of priorities, targets and operational issues or changes
Ensure a clean and tidy working environment to aid operational efficiency and ease of workflow
Acting as resource on operations matters, providing guidance, assistance, and support to Leadership.
Lead, Int'l Shipping Unit
Kuehne & Nagel
05.2018 - 06.2021
Process and generate Int'l shipping documents daily using SAP, Manhattan
Completion of all necessary shipping documents records and reports expediently and efficiently
Bond shipment orders in line with FTZ requirement
Process documentation and physically handle freight labelling and inspection
Research orders on Manhattan and SAP systems to resolve freight issues
Assist with auditing & manifesting operations
Ride PIT/Heavy equipment to assist with Dock operations
Give feedback to Leadership for process improvement & operational efficiency
Conduct training program for new team members (Int'l Shipping Unit)
Chief Executive Officer
Officemate Nigeria Limited
Abuja, Nigeria
09.2015 - 05.2017
Marketing and Sales Ricoh Brand of Multifunctional Equipment, Computers and Accessories
Logistics, Warehouse/Stocks Management
Products Demonstration and Consultancy Services.
Regional Sales Manager (Northern Nigeria)
RCI Document Solutions Limited
Abuja, Nigeria
05.2004 - 08.2015
Developed and executed regional sales plans, while managing high-priority deliveries to ensure customer satisfaction and timely service
Coordinated with warehouse teams to streamline order fulfillment and ensure on-time deliveries, personally handling key accounts when necessary
Led sales and logistics teams, providing guidance on both sales techniques and efficient delivery processes, ensuring smooth operations
Personally delivered products to clients, offering hands-on support in setting up printers and ensuring they function correctly upon delivery.
Sales Consultant
NEET Nigeria Limited
05.1999 - 04.2004
Engaged clients by understanding their needs, providing tailored product recommendations, and closing sales deals that meet customer requirements
Order Processing & Delivery Scheduling
Managed order processing from sales to fulfillment, coordinating delivery schedules to ensure timely and accurate delivery to clients
Provided after-sales support by managing deliveries and offering on-site setup and troubleshooting assistance to ensure product satisfaction
General Office Administration and Consultancy Services.
Inventory Control [Operations Supervisor]
DHL Logistics
Mooresville, Indiana
Provide guidance and coordination of the non-exempt Inventory Control Team daily activities necessary to maintain accurate inventory records relative to the client service level agreement
Assist Inventory Control and Operations Leadership and Operations Peers in assessing inventory inaccuracies and recommending corrective action necessary to support continuous process improvement and operational excellence
Ensure customer inventory control accuracy and shrink contractual requirements / service level agreements are monitored and reported timely to site leadership
Maximize the performance of the site inventory processes and system to ensure: Care, custody, and control of customer inventory; Accuracy (to floor and customer book); Provide required documentation to customer, customer's financial statement auditor or appropriate regulatory auditor in support of compliance requirements
Ensure a safe, secure, clean and fair work environment for associates
Conduct associate performance reviews, individual development plans and succession plans
Ensure company policies are communicated, administered, and enforced at appropriate levels
Ensure associates have proper training and access to the necessary tools to perform their assigned.
Education
Master of Science, Public Administration and Policy Analysis (MSc. PAPA.) -
UNIVERSITY OF ABUJA
ABUJA, NIGERIA
01.2003
Bachelor of Arts Hons (B.A. Hons Philosophy) -
EKITI STATE UNIVERSITY
EKITI, NIGERIA
01.1993
Skills
Good use of Microsoft Office Suite
Excellent Driving skills
Use of SAP, Manhattan & other WMS Software's
Power BI
Great communication & Presentation Skills
Motivational/Public speaking ability
Self-Starter
Effective team player
Great Selling skills
Multi-tasking ability with 'can-do' spirit
Organized & detailed
Certified HAZMAT/Dangerous Material Handler
Certification
Certified Information Systems Auditor (CISA)
Certificate of Completion Lean Management
Certificate of Completion Introduction to Project Management
Accomplishments
Ensured strict Leadership of the unit to compliance with 100% Audits per Customer Service Level Agreements.
Implemented routine coaching session for the Team for strict compliance with procedures for handling of HAZMAT shipments.
Partnered with Inventory Team to implement system that manages overages and restocks products in real-time.
Partnered with Continuous (Process) Improvement Unit to Implement.
Kaizen Initiatives within The Outbound Units
Improve Software capabilities
System controls to aid and Improve Material Handlers Efficiency
Revitalized existing reporting system that has helped to coach material handlers for improve their efficiency.
Effectively managed talent and deployed TMs as appropriate per workflow requirements per time
Improved throughput of freight through the QA and Pack Stations to impactfully increase Order Closures and Shipments numbers for B Shift and consequently the entire facility.
Personal Qualities
Good use of Microsoft Office Suite
Excellent Driving skills
Use of SAP, Manhattan & other WMS Software's
Power BI
Great communication & Presentation Skills
Motivational/Public speaking ability
Self-Starter
Effective team player
Great Selling skills
Multi-tasking ability with 'can-do' spirit
Organized & detailed.
Certified HAZMAT/Dangerous Material Handler.
Personal Information
Hobbies: Reading, Counselling, and meeting people.
Timeline
Operation Lead, Outbound Unit
GXO Logistics
06.2021 - 03.2022
Lead, Int'l Shipping Unit
Kuehne & Nagel
05.2018 - 06.2021
Chief Executive Officer
Officemate Nigeria Limited
09.2015 - 05.2017
Regional Sales Manager (Northern Nigeria)
RCI Document Solutions Limited
05.2004 - 08.2015
Sales Consultant
NEET Nigeria Limited
05.1999 - 04.2004
Inventory Control [Operations Supervisor]
DHL Logistics
Master of Science, Public Administration and Policy Analysis (MSc. PAPA.) -
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)