Logical Data Analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with 2 years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Data Analyst
Freelance
Severn, MD
05.2024 - Current
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Developed dashboards with Tableau to monitor key performance indicators.
Created predictive models to forecast customer behavior.
Provided data-driven solutions to support decision making.
Gathered requirements from stakeholders to design data models and reports.
Leveraged SQL queries to extract, transform and load data into databases.
Translated raw data into meaningful information using statistical techniques.
Conducted exploratory analysis of complex datasets using Python libraries such as NumPy and Pandas.
Designed automated ETL processes for efficient data extraction, transformation and loading in order to improve accuracy and reliability of reporting systems.
Optimized existing database structures for better performance on analytics tasks.
Implemented machine learning algorithms like Linear Regression, Logistic Regression and Random Forest for classification and prediction purposes.
Collaborated with stakeholders across the organization to understand their needs from a data perspective.
Maintained documentation of all the processes related to Data Analysis.
Performed quality assurance testing on newly developed reporting solutions.
Automated manual reporting processes by developing scripts in Python or R.
Developed scorecards that accurately measured success metrics.
Defined KPIs based on collected data sources.
Integrated external APIs with internal systems for improved analytics capabilities.
Built visualizations that enabled users to quickly interpret results from complex analyses.
Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
Generated reports and obtained data to develop analytics on key performance and operational metrics.
Conducted data analysis to prepare forecasts and identify trends.
Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
Collected, tracked and reviewed data to evaluate business and market trends.
Provided supporting information to substantiate research findings.
Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.
Audited internal data and processes to identify and manage initiatives, improving business performance.
Leveraged software to compile and model data.
Audited initial datasets to confirm validity of imported data, corroborating changes against updates in data tapes.
Partnered with data scientists to support ongoing research and analytics initiatives.
Synthesized business intelligence or trend data to support recommendations for action.
Analyzed and tracked data to prepare forecasts and identify trends.
Managed timely flow of business intelligence information to users.
Analyzed competitive market strategies through related product, market or share trends.
Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Disseminated information regarding tools, reports or metadata enhancements.
Synthesized current business intelligence or trend data to support recommendations for action.
Case Aide
Montgomery County Coalition for Homeless
Rockville, MD
12.2022 - 04.2024
Provided administrative support to case managers, including filing and organizing documents.
Assisted clients with filling out forms and applications related to their cases.
Gathered information from clients regarding their financial status and living arrangements.
Maintained accurate records of client interactions in the agency database system.
Conducted research on relevant issues related to the client's case.
Participated in community outreach activities to promote awareness of services offered by the organization.
Facilitated communication between clients, caseworkers, and other stakeholders involved in a case.
Developed strategies for resolving disputes between parties involved in a case.
Coordinated transportation for clients to medical appointments or court proceedings as needed.
Collaborated with other organizations to locate resources for clients such as housing assistance or job training programs.
Assessed client needs through interviews and assessments of family dynamics, economic situation, and health status.
Provided emotional support to clients dealing with difficult life circumstances or transitions.
Arranged meetings between caseworkers and clients as needed.
Advised clients on available options based on current laws, regulations, policies, and procedures.
Organized group sessions for clients aimed at helping them identify goals and develop plans of action.
Created reports summarizing outcomes of cases handled by the agency.
Cashier
AimPoint Group
Hanover, MD
04.2021 - 10.2022
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Pest Control Technician
Kenmore Pest Control Services
Marlboro Pike, MD
03.2019 - 02.2021
Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
Mixed chemicals according to label directions in order to create effective solutions for treating pests.
Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
Repaired damaged parts of buildings such as walls, floors and ceilings caused by pests.
Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area.
Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
Identified potential entry points for pests and sealed them off with caulking or other materials.
Educated customers on proper sanitation practices to help prevent future infestations of pests.
Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
Maintained records of all services performed including type of service provided, location treated and chemical used.
Trade and Investment Advisor
DAWN Commission
Dugbe, Ibadan, Oyo, Nigeria
05.2013 - 01.2017
Identified potential investments and opportunities for clients according to their individual needs.
Developed customized investment plans for clients based on their goals and resources.
Conducted research on the markets and available products in order to make informed decisions regarding investments.
Attended conferences, seminars and webinars to stay up-to-date with industry regulations.
Developed relationships with clients in order to gain a better understanding of their goals and needs.
Educated clients on various investment options available in the marketplace.
Explained complex concepts such as stocks, bonds, mutual funds, ETFs, commodities and derivatives in an easy-to-understand manner.
Advised customers on financial investment options and capital expenditures.
Communicated with existing and prospective clients to identify financial goals and provide recommendations on investment solutions.
Operations Manager
Access Bank Plc
Surulere, Lagos, Nigeria
04.2001 - 02.2012
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Created detailed reports on the performance of individual departments within operations.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
Developed key performance indicators to measure effectiveness of operational processes.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
Bachelor of Science - Environmental Biology
University of Ibadan
Ibadan Oyo State, Nigeria
11-1998
Certificate Course - Data Science
University of California - Davis
Davis, CA
Data Visualization And Big Data
Google
Skills
Process Mapping
Defect tracking
Database Maintenance
Business Needs Analysis
Gap analysis
Simulation Modeling
Data Warehousing
Data Validation
Data Modeling
Technical Writing
Report Writing
Technical Analysis
Business Management
Time-series analysis
Google Analytics
Attention to Detail
Data Analysis
Certification
Splunk Core Certified User
AWS Cloud Practitioner
Timeline
Data Analyst
Freelance
05.2024 - Current
Case Aide
Montgomery County Coalition for Homeless
12.2022 - 04.2024
Cashier
AimPoint Group
04.2021 - 10.2022
Pest Control Technician
Kenmore Pest Control Services
03.2019 - 02.2021
Trade and Investment Advisor
DAWN Commission
05.2013 - 01.2017
Operations Manager
Access Bank Plc
04.2001 - 02.2012
Bachelor of Science - Environmental Biology
University of Ibadan
Certificate Course - Data Science
University of California - Davis
Data Visualization And Big Data
Google
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