OLUFUNMILAYO AWELEWA

• Supporting clients in their homes through person-centered care
• Experience in complex health needs, such as

- Airway Management includes tracheostomy care, oxygen therapy, and suctioning of airways

- Nutritional care for feeding via gastrostomy and nasogastric tube

- Catheter management

- Bowel management includes colostomy, stimulation and evacuation.

• Supporting service users with physical assistance with everyday activities and personal hygiene, such as showering, dressing, getting out of bed, using the toilet, walking, standing, or exercising
• Supporting service users with complex challenging behaviour such as learning disability and or autism
• Suctioning of the tracheostomy tube, oral hygiene, cleaning the suctioning catheter, cleaning the skin surrounding the stoma, and changing trachy tapes and tubes
• Ensure that medication is administered correctly
• Measuring and recording food and drink intake, as well as urine and faecal output, and any variations are reported
• Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested
• Taking notes on client behavior, including complaints and physical symptoms

• Visiting nominated service users as directed by the care coordinator and management
• Assisting service users to carry out tasks in a way that demonstrates respect for privacy, dignity, and value
• Vigilant and report any signs of distress or anxiety, deterioration of service user physical or mental health to the registered manager
• Assisting service users in and out of bed, and chairs according to the agreed procedures in the care plan and turning service users when necessary to relieve pressure areas
• Assisting service users with personal care, including washing, dressing, and general hygiene

• Maypole Grove Health Care Limited
• Blackmoor Healthcare
• Connaught Care Home
• Ashfield House
• Assisting residents with personal care, including washing, dressing, and general hygiene
• Assisting with feeding and distributing meals
• Updating daily care logs
• Emptying, Degassing abdominal peg
• Fixing and changing catheter bags

• Providing leadership and support for care staff and acting as a champion for residents’ safety and dignity
• Maintaining skills and knowledge and ensuring care is delivered according to the latest guidelines and best practice evidence
• Ensuring the ongoing safety of residents, staff, and visitors through systematic assessment, monitoring, and reviewing processes
• Ensuring that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used
• Act as a role model for good clinical and care governance practice

• Networked within the business community, attending events to position the company and drive new business
• Grew customer base by10% by acquiring new customers and identifying needs to deliver relevant products
• Cultivated and developed a portfolio of clientele, securing a strong base of loyal business relationships
• Reduced process lags by hiring top talent and managing staff to achieve optimal productivity
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for services, and bank products.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Collaborated with team members to develop best practices for consistent customer service delivery.