Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Authentic Care Inc.
03.2021 - Current
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Identified and pursued business development opportunities to grow organization and increase revenue.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Developed and implemented recommendations for service improvement.
Quality Assurance Specialist
Grace Exceeding Inc
04.2022 - Current
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Educated employees on specific QA standards and confirmed maintenance of standards.
Analyzed quality and performance data to support operational decision-making.
Implemented process improvements to increase productivity in quality assurance operations.
Monitored product standards and quality-control programs.
Addressed non-conformance issues, pausing production to correct errors.
Direct Support Professional Caregiver
Fidelity Resources Inc
09.2017 - 12.2022
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients with self-administered medications.
Program Coordinator
Compassionate Home Health Residential Services Inc
02.2019 - 04.2022
Developed and maintained relationships with external partners to facilitate program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Provided ongoing direction and leadership for program operations.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Monitored programming schedules, conformance to guidelines and quality.
Education
Bachelor of Science - Public Administration
Ekiti State University
Ekiti State, Nigeria
06.2010
GED -
St. Thomas Aquinas College
Akure, Ondo State Nigeria
06.1983
Skills
Software Development
Productivity Benchmarks
Quality System Implementation
Problem-Solving Skills
Team Leadership
Remote Video Conferencing
Agile Methodology
Quality Assurance
Certification
Certified Information Systems Auditor
Certified Scrum Master
Maryland Support Broker Certificate
Community Support Worker DC
Certified Medication Technician (CMT)
Cardiopulmonary Resuscitation Certificate (CPR)
Affiliations
Project Management Institute
ISACA
Scrum Alliance
Timeline
Quality Assurance Specialist
Grace Exceeding Inc
04.2022 - Current
Chief Operating Officer
Authentic Care Inc.
03.2021 - Current
Program Coordinator
Compassionate Home Health Residential Services Inc
02.2019 - 04.2022
Direct Support Professional Caregiver
Fidelity Resources Inc
09.2017 - 12.2022
Bachelor of Science - Public Administration
Ekiti State University
GED -
St. Thomas Aquinas College
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