Olukemi Ajayi
Brooklyn,Kings
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Patient Care Supervisor
True Care
04.2022 - Current
- Established and maintained relationships with clients, families, and community partners to coordinate services to meet client's needs.
- Conducted process and note audits to identify areas of improvement and enforce compliance with industry standards.
- Investigated member complaints and performed corrective actions to resolve quality issues.
- Communicated with healthcare providers to facilitate continuity of care.
- Created and maintained quality management systems to align with industry standards.
- Participated in team meetings and training to stay updated on best practices and new developments in care management.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
Care Manager
Renewal Care
01.2019 - 01.2022
- Managed care from admissions to discharge, including reviewing and approving initial and ongoing care plans and assessments performing home visits, and monitoring client status as needed.
- Directed health education and COVID-19 relief initiatives to provide comprehensive care.
- Managed partnerships with government and community-based organizations to make referrals.
- Collaborated with senior leadership to define and execute the agency’s strategic goals and initiatives; led the agency’s strategic efforts in Care Management.
- Partnered with the Human Resource Managers to ensure that the care team had applicable knowledge, resources, and tools to implement plans and policies and maintain consistency, best practice standards, and regulatory compliance.
- Facilitated new employee orientation and on-the-job training.
- Participated in the interview, training, and orientation of new care onboards.
- Conducted performance evaluations and approved schedules, timesheets, and paid time off for my team.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
Medicaid Eligibility Specialist
Visiting Nurse Services Of New York
09.2005 - 04.2019
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with the completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Interviewed applicants and explained the scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Education
MBA - Public Administration
Keller Graduate School of Management
New York, NY08.2015
Bachelor of Arts - Business Management
Monroe College
Bronx, NY8.2005
Skills
- Patient Care Support
- Data Compilation
- Resource Information
- Managed Care
- Home Visitation
- Management
- Supervision
- Scheduling
- Critical Thinking
- Effective Communication
- Analytical
- Detail-oriented
- Interpersonal
- Salesforce
Timeline
Patient Care Supervisor
True Care
04.2022 - Current
Care Manager
Renewal Care
01.2019 - 01.2022
Medicaid Eligibility Specialist
Visiting Nurse Services Of New York
09.2005 - 04.2019
MBA - Public Administration
Keller Graduate School of Management
Bachelor of Arts - Business Management
Monroe College
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