Tammy Coleman

Transport students in a safe and courteous manner. Greet students, and ensure an on-time schedule. Maintain a safe environment for all students. Communicate effectively with students, parents, and school staff to address any concerns. Adhere to all traffic laws and safety regulations while driving.

Provided a variety of health-related services in a middle school setting. Administered first aid to ill and injured students and staff. Monitored immunization records and ensured compliance with state requirements. Educated staff members on appropriate health practices in the school setting. Counseled students on healthy lifestyle choices, such as nutrition, exercise, and hygiene. Performed routine clerical duties such as filing paperwork, answering phones, data entry, and monthly reports. Maintained updated records and safeguarded student privacy in accordance with HIPAA.

Monitored the client's well-being, safety, and comfort under the direction of a nurse. Observed the patient's vital signs, medication reactions, and reported health concerns to the nurse. Helped transition the patient between the bed and the wheelchair. Provided assistance with daily living skills.

Answered incoming calls and emails, providing customer support and assistance with products and service transactions. Assisted customers with making payments, or establishing payment plans, to bring accounts current. Delivered high customer satisfaction by resolving problems with knowledgeable, friendly service. I remained calm and professional in stressful circumstances, and I effectively diffused tense situations.