Dynamic and results-driven consultant with 5+ years expertise in strategy consulting, known for collaborating with diverse teams and clients to drive transformative change. Adept at developing data driven insights to inform strategic decisions and enhance operational efficiency. Proven track record of delivering innovative solutions, with notable achievements including leading a project resulting in 15% increase in client revenue.
Overview
7
7
years of professional experience
Work History
WFM Implementation Consultant
Automatic Data Processing (ADP)
10.2022 - Current
Engaged in the complete lifecycle of UKG Dimensions projects or workstreams. encompassing activities such as business analysis, functional specification, system configuration, design, and testing
Provided solution oversight, direction and expertise to stakeholders and drove client-specific solution configuration design to meet workflow requirements
Streamlined project processes, resulting in a 15% increase in efficiency and achieving a 10% improvement in the timely completion of implementation projects
Led the successful implementation of UKG Dimensions Advanced Scheduling modules, overseeing advanced scheduler, Time & Attendance , Accruals and Attestation
Interact/collaborate with ADP associates in a number of different Business Units including sales, client service, HR, PR, etc.
CEO/Founder
Double O Fitness LLC
09.2021 - Current
Guided and supported 100+ fitness clients in surpassing their health and wellness goals, resulting in a average 95% improvement in overall fitness level and notable 100% increase in client satisfaction
Developed personalized training plans for clients with specific injuries or health concerns
Instructed clients in proper use of weight resistance and cardiovascular equipment
Managed financial records and maintained business revenue balance.
Business Analyst
New Jersey Health Information, New Jersey Innovation Institute of Technology-NJIT
10.2020 - 06.2021
Contributed to quality assurance in system testing and documentation throughout the New Jersey Health Information Exchange onboarding lifecycle for clients, ensuring 15% increase in testing efficiency and a 10% improvement in documentation accuracy
Performed comprehensive data quality checks, guaranteeing the accuracy and completeness of information entered into salesforce
Collaborated with stakeholders to validate data and resolve discrepancies, contributing to reliable information in Salesforce
Participated in data-related projects, including data migrations and integration efforts
Facilitated the provider set-up and contract configuration for the New Jersey Health Information Network by on boarding 400+ providers and worked in tandem with hospitals for conformance to ensure they adhere to contract in order for them to reach their targeted number ADT’s.
Field Systems Technician
Newark Liberty International Airport
01.2019 - 04.2020
Conducted regular data quality checks to verify accuracy and completeness of data in multiple airport systems
Serviced over 1000+ macs, pcs, mobile devices and entire network that serviced approximately 100,000 users per day using Cisco Meraki (3rd party software system) terminal wide ranging from software updates to testing new applications from corporate
Successfully staged and replaced over 300+ essential hardware devices within a 2-year timeframe, crucial for facilitating customer transactions and ensuring a seamless purchasing experience. This initiative resulted in a 15% decrease in downtime and a 20% improvement in customer satisfaction
Launched a new software interface every quarter that was designed to enhance the customer experience by adding more items for purchasing thus increasing revenue by approximately $500,000 each quarter.
Community Outreach/Social Programs
Newark Community Health Centers
11.2016 - 12.2018
Responsible for coordinating, designing and implementing community-based social efforts based on the social and emotional needs of the community
Execute, lead or manage projects of a size and scope which impact system,customer, and/ or Company goals and objectives
Work in tandem with the health care team to carry out health promotion activities
Manage application project queue, resources, and priorities; assign projects/tasks
Develop, Conduct and implement community programming activities and street base social service efforts to meet all program goals in order to improve patient compliance with their health care needs
Direct activities of professional and technical staff participants and volunteer
Evaluate the work of staff participants and volunteers in order to ensure that programs are of appropriate quality and that resources are used effectively
Develop and maintain collaborative relationships with other community based agencies
Education
Master of Science - Healthcare Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
05.2018
Bachelor of Arts - Public and Nonprofit Administration
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
09.2017
Skills
UKG-Workforce Management
Configuration and Management
Salesforce Data Management
Reporting and Analysis
Documentation and Training
Client Relation Management
Project Management
Timeline
WFM Implementation Consultant
Automatic Data Processing (ADP)
10.2022 - Current
CEO/Founder
Double O Fitness LLC
09.2021 - Current
Business Analyst
New Jersey Health Information, New Jersey Innovation Institute of Technology-NJIT
10.2020 - 06.2021
Field Systems Technician
Newark Liberty International Airport
01.2019 - 04.2020
Community Outreach/Social Programs
Newark Community Health Centers
11.2016 - 12.2018
Master of Science - Healthcare Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Arts - Public and Nonprofit Administration