Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with solid organizational skills eager to secure an entry-level healthcare administrative position. Ready to help the team achieve company goals.
Overview
16
16
years of professional experience
Work History
Community Living Specialist
National Centre On Institutions And Alternatives
05.2017 - Current
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Ensured safe and supportive environment by consistently adhering to health and safety guidelines, reporting incidents promptly, and updating individual care plans as needed.
Monitored and evaluated impact of social services on community.
Developed and implemented strategies to enhance quality of social services.
Championed rights and dignity of individuals with disabilities by actively promoting awareness and understanding in broader community.
Enhanced daily living skills for individuals with disabilities through personalized coaching and hands-on assistance.
Monitored progress toward service plan goals.
Facilitated communication between clients and other service providers.
Managed approximately 30 incoming calls, emails and faxes per day from customers
Increased resident satisfaction by effectively addressing individual concerns and promoting open communication among staff, residents, and families.
Caregiver
Delta T Group
05.2016 - 05.2017
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes
Assisted clients with daily living need to maintain self-esteem and general wellness.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
Assisted clients with activities of daily living, promoting independence and quality of life.
Recognized and reported abnormalities or changes in patient's health status to case manager.
Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Supported patients' daily hygiene needs by assisting with bathing, dressing, dental care, and personal grooming.
Administrative Officer
Access Bank Head Office
11.2007 - 01.2013
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Provided exceptional support to executive team by managing schedules, coordinating travel plans, and organizing meetings.
Created and maintained databases to track and record customer data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Scheduled office meetings and client appointments for staff teams.
Education
Master of Science - Health Care Administration
University of Maryland Global Campus
Adelphi, MD
08.2024
Graduate Certificate - Long Term Care Administration
University of Maryland Global Campus
Adelphi, MD
08.2024
Associate of Science - Business Administration And Management
Rufus Giwa Polytechnic,
Owo, Ondo State Nigeria
06.2007
Skills
Community Resource Navigation
Advanced Directives
Career Development
Client and Family Interviews
Attention to Detail
Patient relationship management
Organization and Time Management
Verbal Communication
Employee Training
CPR/AED
First Aid
Microsoft Office
Timeline
Community Living Specialist
National Centre On Institutions And Alternatives
05.2017 - Current
Caregiver
Delta T Group
05.2016 - 05.2017
Administrative Officer
Access Bank Head Office
11.2007 - 01.2013
Master of Science - Health Care Administration
University of Maryland Global Campus
Graduate Certificate - Long Term Care Administration
University of Maryland Global Campus
Associate of Science - Business Administration And Management
Coordinatrice administrative at CLL Centre de Langues - Dpt Institutions EuropéennesCoordinatrice administrative at CLL Centre de Langues - Dpt Institutions Européennes
Associate Director, Operations & Finance at Canadian Centre for Policy AlternativesAssociate Director, Operations & Finance at Canadian Centre for Policy Alternatives