Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olusanya Dawudu

Forney

Summary

Dynamic supervisor with a proven track record at Lifetouch Carpet Janitorial Service, enhancing team productivity through effective training and conflict resolution. Skilled in operations management and quality control, I consistently improved customer satisfaction by addressing concerns promptly and implementing efficient workflows. Proficient in floor care techniques and chemical usage.

Overview

7
7
years of professional experience

Work History

Supervisor

Perfect Touch Janitorial And Floor Care
01.2025 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Job Distribution to worker
  • make sure staff follow instruction
  • Supervising to make sure the job are well done without any complain from the customer
  • make sure that company standard are maintained at all time
  • Carpet cleaning
  • Ability to scrap with machine and floor waxing

Supervisor

Lifetouch Carpet Janitorial Service And Floor Care
02.2019 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Ability to use various equipment for cleaning purposes
  • knowledge of chemicals use in daily cleaning
  • Ability to scrap and wax Floor with high knowledge of best chemical to use
  • Coordinating and make sure that Customers are satisfy with our cleaning
  • Supervising general cleaning
  • making sure cleaning products are available to use at anytime.

Education

High School Diploma -

The Polyethnic Ibadan
Nigeria
03-2004

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Team building
  • Processes and procedures
  • Operations management
  • Policy enforcement
  • Quality control

Timeline

Supervisor

Perfect Touch Janitorial And Floor Care
01.2025 - Current

Supervisor

Lifetouch Carpet Janitorial Service And Floor Care
02.2019 - 12.2024

High School Diploma -

The Polyethnic Ibadan

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