OLUSEGUN AJAGBONNA

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• Enhanced supply chain efficiency by optimizing shipping schedules and routes.
• Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
• Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
• Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Developed feedback system for customers to share their service experience, leading to actionable improvements.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

• Assisted in training new employees and implementing procedural changes.
• Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
• Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
• Communicated shift handover information to keep personnel aware of incomplete tasks.
• Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
• Collaborated with other departments to establish smooth operations and encourage teamwork.
• Enhanced production efficiency by implementing new process improvements and streamlining workflows.

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
• Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
• Processed required paperwork to expedite handling of shipped and received goods.

• Transported inventory items to appropriate locations.
• Packed items into appropriate containers for shipment.
• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
• Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.