A dedicated ERP professional with proven track record in system optimization and business process improvement. Committed to fostering team collaboration and delivering results.
Overview
2
2
years of professional experience
Work History
SAP Business One Support
Shoot Point Blank
Analyzed business processes to identify ERP system requirement.
Collaborated with cross-functional teams to gather and document user requirements.
Configured ERP modules to align with organizational needs such as Creation of Business Partners & Inventory groups etc.
SAP Business One Inventory Modules such as, Good Receipts, Good Issues, Goods Receipts PO and Invoicing.
SAP Business One Banking Modules, Such as Payments,Cash & Check Receipts,Reconciliation.
SAP Business One Financial Modules Such as Chart of Accounts, Journal entries,Reporting such as Receivables & Vendors aging, Profits & Loss, Balance Sheets
Groupings in SAP Business One such as Business Partners & Inventory.
Support Consultant (Junior)
ORYX West Africa
03.2012 - 08.2014
Assisted clients in troubleshooting SAP B1 process issues, ensuring prompt resolution and customer satisfaction.
Collaborated with cross-functional teams to streamline support processes and enhance service delivery.
Developed documentation to improve user experience and accessibility of information.
Provided training sessions for new staff on support tools and best practices, fostering team development.
After Sales and Post Implementation Support
Education
Higher National Diploma - Purchasing & Supply Management
Kwara State Polytechnic
07-1999
Skills
Inventory management From Purchase to Sales/Storage
Master data management
Customer service
Team collaboration
Active listening
Client relationship management
Open to learning new ERPs
Timeline
Support Consultant (Junior)
ORYX West Africa
03.2012 - 08.2014
SAP Business One Support
Shoot Point Blank
Higher National Diploma - Purchasing & Supply Management