Seasoned Senior Human Resources Officer with background in effectively managing HR operations. Possess unique ability to strategically align human resources initiatives with organizational goals, contributing to overall success. Strengths include talent acquisition, employee relations, and change management. Notable contributions in previous roles include driving team productivity and enhancing processes through strategic HR solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Operations Specialist - HR II
Next Phase Solutions
Towson, Maryland
05.2024 - Current
Partnered with leadership across departments to increase workforce efficiency by 20% through process improvements and strategic planning.
Analyzed business operations and identified key process inefficiencies, leading to a 15% reduction in operational costs.
Implemented HR policies and procedures that enhanced compliance and streamlined onboarding, reducing new hire processing time by 30%.
Developed and led employee engagement initiatives, increasing employee satisfaction scores by 18%.
Utilized HR analytics tools to assess turnover trends and introduced retention strategies, resulting in a 12% decrease in attrition.
Managed performance review cycles and provided coaching to managers, improving team productivity by 25%.
Human Resources Business Partner
J29 Solutions
08.2022 - 03.2025
Acted as a strategic thought partner to managers and leaders, driving organizational development initiatives that increased employee engagement by 10%.
Partnered with HR teams and centers of excellence (Compensation, Benefits, Talent Management, Learning & Development) to optimize processes and enhance the employee experience.
Led key talent processes, including performance reviews, talent planning, and compensation cycles, ensuring alignment with business goals.
Conducted data analysis on employee engagement, performance, and compensation trends to drive strategic decision-making.
Spearheaded the transition from Insperity to BambooHR, streamlining HRIS processes for onboarding, payroll, and benefits administration.
Provided expert guidance on performance management, coaching, and employee relations to support leadership and organizational effectiveness.
Human Resource Manager
Clinic Management Development Services
09.2021 - 07.2022
Increased employee engagement by 10% through organizational development initiatives and leadership coaching, fostering a more engaged and high-performing workforce.
Led performance reviews, talent planning, and compensation cycles, ensuring alignment with business goals and enhancing workforce productivity.
Partnered with HR teams (Compensation, Benefits, Talent Management, L&D) to streamline processes and improve efficiency by 20%, enhancing the overall employee experience.
Spearheaded policy updates and handbook revisions, ensuring 100% compliance with labor laws and company regulations.
Successfully transitioned the company from Insperity to BambooHR in just 3 months, improving onboarding, payroll, and benefits administration.
Integrated Kelly Benefits system, reducing processing errors by 30% and optimizing benefits enrollment for employees.
Managed payroll and timekeeping for 200+ employees, ensuring 100% accuracy and full compliance with FLSA.
Digitized all HR records, converting 100% of hard copy files into a secure cloud-based system, improving accessibility and efficiency.
Conducted 100+ interviews annually, leading to high-performing hires and achieving a 25% reduction in turnover.
Onboarded and trained 50+ new hires, contributing to a 90% first-year retention rate through structured training programs.
Facilitated leadership training programs, improving manager effectiveness by 15% and strengthening leadership capabilities.
Analyzed workforce data to drive strategic HR decisions, resulting in a 12% boost in productivity and improved employee retention.
Managed immigration processes, securing 100% approval for H-1B and green card applications after draw completion, ensuring compliance and supporting global talent acquisition.
Acted as a strategic liaison between leadership and employees, increasing satisfaction scores by 20% through improved communication and engagement strategies.
Human Resource GA for Diversity Project & Faculty Searches
Towson University
08.2020 - 05.2021
Monitored faculty search progression from start to completion, tracked job openings, and maintained an applicant tracking system, to figure out affiliation rates and report them
Worked on a new Hiring manual for Towson University and partnered with the Diversity and equity team as well as the Human Resource Department
Performing duties related to the logistics, coordination, management, and evaluation of small to large-scale programs related to the President's Inclusive Leadership Institute to ensure a smooth run of the program
Development and evaluation of online leadership courses, including learning outcomes, syllabus, assignments, obtaining guest speakers, and administration of online course management system to allow participants to have a great learning opportunity
Performed technical functions (e.g., initiating virtual breakout rooms, instructional media delivery)
Attending weekly virtual meetings for program and project review, updates, and assignments, to plan for ongoing training, activities, and events
Student Assistant Vice President for Student Affairs
Towson University
01.2020 - 05.2020
Represented the Office of the Vice President, interacting with campus and community constituents so students have proper information on updates and school-related news
Performed administrative tasks required by university staff to allow for a smooth run of day-to-day at the office
Counseled and instruct at least 10 students a day on procedures and processes to ensure effective communication
Performed administrative duties relating to students' programs so programs could be run well
Greeted about 20 visitors a day and answer multiple-line telephones and distribute mail, make copies/scanning for proper data collection and flow of work
Engage in various student projects and events to assist the office of the Vice President for Student Affairs
Human Resource Associate
Fanmilk Nigeria Plc
, Nigeria
01.2019 - 12.2019
Partnered with leadership to source, track, and manage over 500 candidates, improving recruitment efficiency and ensuring a strong talent pipeline.
Screened over 50 resumes monthly and conducted more than 20 interviews per month, optimizing the selection process for high-quality hires.
Reduced time-to-hire by 30% by streamlining interview workflows and improving communication with hiring managers.
Onboarded over 100 new hires, designing structured induction programs that led to a 90% first-year retention rate and improved employee experience.
Developed and executed over 10 training programs annually, aligning learning initiatives with business goals to enhance employee performance.
Managed payroll for over 200 employees, ensuring 100% accuracy in salary payments, overtime calculations, and compliance with labor laws.
Analyzed compensation and benefits data, ensuring competitive offerings while maintaining 100% compliance with tax and pension regulations.
Led 5+ employee engagement and CSR initiatives, fostering a positive workplace culture, and strengthening the company reputation.
Utilized HRIS (ADP and BambooHR) for payroll, benefits, and performance management, ensuring seamless HR operations and error-free transactions.
Proficiently utilized ADP for payroll processing, ensuring accuracy and compliance with regulatory requirements.
HR, Marketing & Communications Associate
EZ37 Solutions Ltd
, Nigeria
01.2018 - 12.2018
Company Overview: Nigeria
Partnered with hiring managers to determine staffing needs
Performed candidate search by sourcing, tracking, and managing candidates
Recommended to company hiring managers after performing in-person and phone interviews with candidates, completed reference and background checks, and then coordinated interviews with the hiring managers and followed up on the interview process status
Maintained relationships with both internal and external clients to ensure staffing goals are achieved
Stayed current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices
Worked with the marketing team in managing all components of campaign development, implementation, and measurement, and ensured that all communication efforts from PR, Marketing, Visual, and Social Media teams worked together while managing content for all social media platforms of the company
Nigeria
Education
MBA - Business Administration And Management
University of North America Virginia
Fairfax, VA
01-2025
Master of Science - Human Resources Development
Towson University
Towson, MD
05.2021
Bachelor of Science - Political Science
Covenant University
Nigeria
07.2017
Skills
Microsoft Office Suite (Proficiency: Intermediate)
Data analysis
Employee onboarding
Payroll administration
Human resources management
Performance management
Regulatory compliance
Project management
Team collaboration
Workflow optimization
Business intelligence
ADP, Kelly benefits and BambooHR HRIS systems
Social Media: Facebook, Twitter, Instagram, LinkedIn, YouTube Event
Planning and Event decoration
HRIS management
Accomplishments
ILEAD program completed
WE LEAD program completed
AT&T Summer Learning badge 2020
Udemy – HR as a strategic Business Partner
Udemy – Performance Management for Managers
SHRM – Specialty Credential – HR Department of One
Certification
Certificate achieved in September 2023
Currently Enrolled for the SHRM-CP Exam
Timeline
Business Operations Specialist - HR II
Next Phase Solutions
05.2024 - Current
Human Resources Business Partner
J29 Solutions
08.2022 - 03.2025
Human Resource Manager
Clinic Management Development Services
09.2021 - 07.2022
Human Resource GA for Diversity Project & Faculty Searches
Towson University
08.2020 - 05.2021
Student Assistant Vice President for Student Affairs
Lead Full Stack Developer/UI-UX Expert at Centers for Medicare and Medicaid Services (CMS)/Next Phase Solutions and ServicesLead Full Stack Developer/UI-UX Expert at Centers for Medicare and Medicaid Services (CMS)/Next Phase Solutions and Services