Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Oluwabukolami Osunbami

Philadelphia,NY

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Friendly and efficient representative devoted to maximizing customer satisfaction with exceptional service and support. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Overview

7
7
years of professional experience

Work History

Human Resources Assistant

S.g. Isaacs
Philadelphia, PA
01.2024 - Current
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.

Abeka Testing Specialist

ABEKA
Pensacola, FL
01.2021 - Current
  • Implemented new training procedures that sped up employee onboarding by 70%
  • Doubled the speed of standardized test results distribution by driving improvements and automation in tests result processing
  • Increased test result efficiency and quality by 85% through the creation of a quality assurance position before mailing out results

Team Lead

James Marketing Consultant
Philadelphia, PA
05.2022 - 12.2023
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Developed attainable team sales goals and fostered relationships with clients and staff members.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.

Abeka Distribution Center

Abeka
Pensacola, FL
05.2017 - 12.2020
  • Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently
  • Fulfilled over 30 orders quickly to accomplish challenging daily objectives
  • Trained over 30 newly hired employees to fill key positions and maximize productivity
  • Picked, packed and inspected batch orders at a speed 30% faster than the average speed to reduce cost and maximize efficiency

Education

Associate of Arts - Business

Community College of Philadelphia
Philadelphia, PA
05-2024

Bachelor of Science - Interdisciplinary Studies

Pensacola Christian College
Pensacola, FL
12.2021

High School Diploma -

Federal Government Girls College
Nigeria
05.2015

Skills

  • People skills
  • Customer service
  • Communication
  • Presentations and demonstrations
  • Training initiatives
  • Planning and coordination
  • Team Management
  • Technical reporting
  • Trend Analysis
  • Employee Relations

Affiliations

  • Fashion Designing

Timeline

Human Resources Assistant

S.g. Isaacs
01.2024 - Current

Team Lead

James Marketing Consultant
05.2022 - 12.2023

Abeka Testing Specialist

ABEKA
01.2021 - Current

Abeka Distribution Center

Abeka
05.2017 - 12.2020

Associate of Arts - Business

Community College of Philadelphia

Bachelor of Science - Interdisciplinary Studies

Pensacola Christian College

High School Diploma -

Federal Government Girls College

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Oluwabukolami Osunbami