Oluwabusola Olabomi
Wheatley Heights,NY
Summary
Motivated professional offering a Bachelor's in Public Health and actively pursuing a Master's in Healthcare Informatics. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Manager
Community Housing Innovations
Smithtown, NY
07.2023 - Current
- Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs
- Collaborate with DSS, and other service providers to assist clients in fulfilling ILP and program requirements
- Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc
- Responsible for face-to-face meetings with clients
- Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing
- Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances
- Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas
- Complete discharge plans with clients
- Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.)
- Maintain charts and files in an orderly fashion.
Administrative Support Assistant
Northwell Health
Islandia, NY
11.2021 - 07.2023
- Verify insurance and register patients for appointments
- Collect co-payments and ensure compliance with procedures
- Respond to patients’ inquiries and provide quality customer service.
- Organized and maintained filing systems, both electronic and paper-based.
- Developed and implemented administrative procedures to streamline operations.
- Prepared correspondence, reports and presentations utilizing MS Office Suite applications.
- Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
- Maintained inventory of office supplies; placed orders when necessary.
- Liaised with team members to assist in employee conflict resolution.
Residential Assistant Manager
ACLD
East Northport, NY
08.2021 - 11.2021
- Assist with hiring, training, and coaching direct care employees
- Managed budgets and ensured sound fiscal management procedures
- Ensured accurate documentation and service billing is complete and submitted in a timely fashion
- Complied with OPWDD and ACLD policies, rules, and regulations
- Reported and documented maintenance requests and scheduled appropriate services.
Medical Direct Support Professional
EPIC LI
Hicksville, NY
04.2021 - 08.2021
- Administered medication and assisted clients with medical appointments
- Provided one-on-one care and ordered required medications
- Updated monthly MARS and recorded patients' vital signs
- Replaced bandages, dressings, and binders to care for wounds.
Direct Support Professional
ACLD
Roslyn Heights, NY
07.2020 - 08.2021
- Assisted clients with daily personal tasks, housekeeping, and appointment scheduling
- Organized transportation arrangements and grocery shopping
- Encouraged client engagement in social networks and communities.
Manager, Target Mobile (MarketSource)
Hicksville
NY
01.2017 - 01.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Cashier
Speedway
Brentwood, NY
01.2015 - 01.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
Cashier
Family Dollar
Brentwood, NY
01.2013 - 01.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Cashier
Sears
Commack, NY
01.2010 - 01.2011
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Master of Science (M.S.) - Healthcare Informatics
Purdue University Global
09.2024
Bachelors of Science (B.S.) - Health & Society
SUNY Old Westbury
05.2023
Associate in Arts (A.A.) - General Studies
Suffolk County Community College (SCCC)
05.2015
Diploma - Academics
Brentwood High School
06.2009
Skills
- Case Management
- Knowledge of Healthcare Regulations and Insurance Policies
- Leadership and Change Management in Healthcare Informatics
- Healthcare Software Proficiency (Soarian, Athena, E-care, Allscripts etc)
- Management and Fiscal Procedures
- Effective time Management and Prioritization Skills
- Compliance with Procedures, Regulations, and Policies
- Comprehensive Case Management and Treatment Planning
- Patient Advocacy and Education
- Administrative and Customer Service
- Care Planning and Coordination
- Collaborative Teamwork and Problem-solving Skills
Certification
Health Informatics by John Hopkins University on Coursera – Certificate earned at July 3, 2023
References
References available upon request.
Timeline
Case Manager
Community Housing Innovations
07.2023 - Current
Administrative Support Assistant
Northwell Health
11.2021 - 07.2023
Residential Assistant Manager
ACLD
08.2021 - 11.2021
Medical Direct Support Professional
EPIC LI
04.2021 - 08.2021
Direct Support Professional
ACLD
07.2020 - 08.2021
Manager, Target Mobile (MarketSource)
Hicksville
01.2017 - 01.2020
Cashier
Speedway
01.2015 - 01.2017
Cashier
Family Dollar
01.2013 - 01.2015
Cashier
Sears
01.2010 - 01.2011
Master of Science (M.S.) - Healthcare Informatics
Purdue University Global
Bachelors of Science (B.S.) - Health & Society
SUNY Old Westbury
Associate in Arts (A.A.) - General Studies
Suffolk County Community College (SCCC)
Diploma - Academics
Brentwood High School
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