To obtain a position in a growth-oriented organization that will allow me to demonstrate my persistent work ethic and diverse skill sets.
Overview
23
23
years of professional experience
Work History
Administrative Assistant III
Howard University
01.2014 - Current
Provided administrative and office support to the Chair, and Faculty of the Department of Comprehensive Sciences/Psychology.
Assisted students, visitors, and potential candidates with general inquiries.
Interviewed all Work Study students for hire and placement within the department.
Supervised and distribute assignments to all Work Study students, monitor and submit all Work Study students’ time.
Served as Building Manger.
Organized, plan, coordinate events, activities, and programs for department.
Monitored and reconcile the department’s budget, donations, and awards.
Managed and order office supplies, brochures, posters, and any print work the department may need.
Processed and submit paperwork for reimbursements, Remission of tuition, stipend, and all awards.
Scheduled departments fall, spring, and summer course schedule for UG and Graduate students.
Worked with the registrar to find classrooms, update and change course listings.
Meet with students regarding registration holds, courses, advice, general questions and point of contact for restriction lifts.
Served as a liaison to students concerning information or complaints.
Ensures faculty and staff is informed of new or revised policies and procedures and pertinent information.
Answered telephone, receive and respond to department e-mails, fax and file documents.
Advisor to student groups at the University.
Assistant Activities Director
Oakview Rehabilitation Center
01.2013 - 12.2013
Planned recreational activities for nursing home residents that can include arts, crafts, music, exercise, and games
Trained volunteers and scheduled outside activities on a weekly basis
Assist the nurses with distributing lunch.
Assistant Director
Tot-Land
10.2008 - 01.2013
Provided operational/administrative support to the center Director by supervising the staff, assisting with the hiring process, coordinating annual training sessions and preparing daily correspondence
Created an environment that encourages each child’s emotional, social, and cognitive development
Prepared lesson plans for children ages 2-4 and created monthly newsletters for center activities
Met with parents and staff to address any inquiries or concerns
Created a nurturing and safe environment for each child.
Membership Specialist
National Association of School Nurses
12.2007 - 09.2008
Provided front desk support by greeting visitors, answering the telephone and organizing/distributing confidential office material
Managed the NASN membership database by running monthly audits to ensure that all of the data was accurate
Created membership letters, distributed memos, processed invoices and ran various membership enrollment reports
Provided account numbers and contract expiration dates to association participants
Monitored attendance, maintained content and the security of all NASN files in accordance with NASN records storage and retention policies.
Recreation Assistant
Montgomery County Parks and Recreation
08.2005 - 12.2007
Supervised 5 staff members and planned daily activities for campers
Established a partnership with the RA3C non-profit organization that provided after school programs for the community
Operated the CLASS system to reserve and book theparks and recreation facilities
Managed the center’s program manual and membership registrationcatalog by meeting with the center Director quarterly and suggesting programs and solutions on how to expand the services we provided to the community.
Playground Aide
Rock Creek Forest Elementary School
10.2003 - 06.2005
Supervised the students on the playground during special activities, recess and physical education
Provided support to the teaching staff.
Kid’s Club Attendant
Gold’s Gym
07.2003 - 06.2005
Supervised the infants and toddlers on a daily basis
Created fun and interactive activities for the children
Assisted children with homework and class assignments
Maintained a clean, safe environment for the children and staff.
Country Club Apartments
01.2002 - 07.2002
Showed and leased apartments to prospective residents
Organized and scheduled move-ins and collected rental deposits
Distributed maintenance requests, processed lease renewals and provided customer service to the residents
Conducted market analysis to ensure our property was competitive with our competitors.
Sales & Service Associate
Chevy Chase Bank
11.2000 - 11.2001
Supervised 3 bank tellers and assisted customers with opening new checking and savings accounts
Conducted tutorial service for online banking customers
Provided support to the financial senior management team
Answered customer inquiries and resolved banking issues.
Education
Business Administration
Montgomery College
Early Childhood
Ashford University
Psychology
University of Maryland - University College
Skills
Planning & Organization
Leadership
Communication
Problem Solving
Microsoft Word, Excel, Outlook, PowerPoint, CLASS, Para Data, SEMARCA, PeopleSoft, Banner and Workday