Oluwadamilola Michelle Aminu
Summary
Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.
Overview
6
6
years of professional experience
Work History
Brand Ambassador Team Lead
Old Navy
05.2023 - Current
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Assisted with development and implementation of organization brand strategy.
- Showed understanding of customer's personal style and preferences when offering product advice.
Server Shift Leader
Meehan's Public
05.2022 - 04.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly
Amazon Customer Representative (Seasonal)
Amazon
05.2022 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Resolved concerns with products or services to help with retention and drive sales.
Summer Camp Counselor (Seasonal)
MJCCA
05.2021 - 08.2021
- Integrated Pre-K programs and conducted activities for campers.
- Led groups of 25 children safely through variety of camp activities.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Cashier/ Customer Service
Walmart
11.2020 - 03.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Met customer service goals and exceeded customer expectations.
Administrative Assistant-Children's World
School
05.2017 - 08.2020
- Maintain Charge of processing and receive payments for summer programs
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Executed record filing system to improve document organization and management.
Education
Bachelor's Degree - Business Administration, Finance
Georgia State University
Atlanta, GA05.2025
Skills
- Data Evaluation
- Data Analysis
- Customer Interaction
- Project Management
- Billing Processes
- Tableau
- Python
- Microsoft Excel
- Accounting Principles Understanding
- Educational Support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Information
- AWARDS , Dean's List 2022 President's List 2023
Timeline
Brand Ambassador Team Lead
Old Navy
05.2023 - Current
Server Shift Leader
Meehan's Public
05.2022 - 04.2023
Amazon Customer Representative (Seasonal)
Amazon
05.2022 - 07.2022
Summer Camp Counselor (Seasonal)
MJCCA
05.2021 - 08.2021
Cashier/ Customer Service
Walmart
11.2020 - 03.2021
Administrative Assistant-Children's World
School
05.2017 - 08.2020
Bachelor's Degree - Business Administration, Finance
Georgia State University
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