Oluwadara Fadel
Dallas,TX
Summary
Experienced sales professional with a dynamic and results-driven approach. Boasts 7 years of expertise in sales strategy, customer relationship management, and delivering exceptional service. Demonstrates the ability to consistently surpass sales targets while cultivating enduring client relationships that fuel business expansion. Known for a proven track record of success, adept at driving growth through strategic thinking, effective communication, and a customer-centric focus.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
Veronica Beard - Flagship Store
02.2024 - 11.2024
- Achieved $1M in net sales in November 2024, contributing to the overall growth of the store since joining the company
- Assisted the creation of store layouts in collaboration with the Visual Management Team, aligning with brand standards to drive sales and enhance the customer shopping experience
- Coordinated and participated in high-profile PR events and charity give-backs, collaborating with business owners, philanthropists, doctors, and prestigious companies to enhance brand visibility and community relations
- Managed and set daily sales operations to achieve both individual and store-wide sales goals, ensuring maximum profitability on a daily and/or weekly basis
- Supported special product launches and brand collaborations with high-profile partners including the NFL, Poppy Delevingne, and The Upside, driving brand awareness and customer engagement
- Supervised and mentored a team of 5 sales associates, enhancing their product knowledge, selling skills, and customer service practices to elevate team performance and meet sales objectives
- Managed inventory fulfillment and processed client orders, ensuring accurate stock levels and maintaining an organized stockroom to streamline operations and reduce errors
- Built and retained over 20-30 key client relationships over an 8-month period, enhancing customer loyalty and driving repeat sales
- Achieved $20K in net sales in June 2024 through proactive use of the New Store chat platform (CRM messaging app), engaging with both new and existing clients to drive sales and provide personalized customer service
Sales Associate
Away
02.2023 - 01.2024
- Attained the top sales performance in the Western Region by fostering collaboration with team members and employing effective persuasive sales techniques
- Used sales results and KPI’s such as Average Order Value, Conversion %, and revenue to target future sales
- Generated a 3.0 UPT (unit per transaction) in May and June by utilizing consultative selling techniques
- Achieved a 53% sales conversion rate in collaboration with team members by conducting product demonstrations and implementing product trial periods
- Communicated company policy to customers as necessary and ensure that the in-house processes and procedures are adhered to
- Improved inventory count by coordinating and organizing stockroom and new inventory intake on a weekly basis
- Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions to travel needs
Part Time Sales Associate
Banana Republic Factory
01.2023 - 03.2023
- Greeted and assisted customers, offering personalized styling advice and recommendations to meet their needs and preferences
- Collaborated with team members to achieve store sales goals on monthly basis
- Organized and replenished merchandise on the sales floor, ensuring a visually appealing and well-organized store layout
Assistant Sales Director and Receptionist
iCode
08.2021 - 08.2022
- Secured 40 clients by engaging with over 500 leads and prospects through calls, emails, and in-person tours to discuss program offerings
- Expanded Instagram and Facebook account traffic and followers by 15% by consistently creating and scheduling content and copy on a weekly basis
- Created monthly newsletter emails for the customer database, achieving an open rate of 15 to 20% by using platform by using Mail Chimp or Klaviyo
- Collaborated with over 10 local businesses and PTA boards to orchestrate partnerships and events aimed at boosting the company's brand recognition and revenue
- Ensured customers satisfaction through a customized sales journey with programs offered
Seasonal Sales Associate
Anthropologie
12.2019 - 01.2020
- Supported a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Provided styling advice and assistance to customers during peak holiday season
- Assist in checking out customers accurately and promptly on the POS
- Fulfilled online orders and customer pick up orders
Seasonal Sales Associate
Francesca's
06.2019 - 08.2019
- Ensured customers satisfaction, stocked merchandise, and maintained the store’s cleanliness
- Provided styling advice based on customer needs or occasions
- Assisted in visual merchandising and styling of the sales floor and the storefront each month
- Assisted by in shipment of new inventory twice a week
- Ensured customer service emails and phone calls are addressed with a sense of urgency and kindness
Sales Associate
Ulta Beauty
12.2017 - 01.2018
- Maintained the booking calendar for beauty services in store, and communicated with customers promptly through phone calls and messages
- Advised best selling beauty products and/or effective beauty products to meet monthly sales goals
- Stayed informed on new product knowledge
- Provided hair and beauty advice to customers
Education
UX/UI Design - Full Time
Thinkful, Virtual Bootcamp by Chegg
05.2022
Bachelor of Business Administration - Marketing
Texas Tech University, Rawls College of Business
Lubbock, TX05.2021
Skills
- Interpersonal skills
- Team Oriented
- Problem Solving
- POS (Point of Sales Systems)
- CRM Systems
- Client Relationship Management
- Organizational Skills
- Cash handling procedures
- Management support
- Sales reporting
- Sales leadership
- Prioritization skills
- Analyzing data
- Event Planning
- Microsoft Office
- Google Suite
- Sales strategy development
- Inventory control
Timeline
Sales Supervisor
Veronica Beard - Flagship Store
02.2024 - 11.2024
Sales Associate
Away
02.2023 - 01.2024
Part Time Sales Associate
Banana Republic Factory
01.2023 - 03.2023
Assistant Sales Director and Receptionist
iCode
08.2021 - 08.2022
Seasonal Sales Associate
Anthropologie
12.2019 - 01.2020
Seasonal Sales Associate
Francesca's
06.2019 - 08.2019
Sales Associate
Ulta Beauty
12.2017 - 01.2018
Bachelor of Business Administration - Marketing
Texas Tech University, Rawls College of Business
UX/UI Design - Full Time
Thinkful, Virtual Bootcamp by Chegg
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