Oluwafemi Ogunderu
Laurel,MD
Summary
I'm a hardworking, diligent young man skilled with vast experience in general auditing, information technology involving hardware and software support, logistics management, Good knowledge of customer relations and communication skills, I seek a fulfilling position that will enable me give value and support of all needs that offers growth opportunities while utilizing my experience. Highly motivated, flexible and willing to learn.
Overview
4
4
years of professional experience
Work History
Owner/Director
Quality Axis
06.2020 - 06.2023
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired and trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
IT Support Analyst
De Cloud 23 Technologies
11.2019 - 12.2022
- Monitored helpdesk and responded to incoming tickets to address support needs.
- Answered customer support inquiries via specialized ticket tracking platforms.
- Created user accounts and managed access control.
- Supported users with software, hardware and network issues.
- Worked to support client's staff with day-to-day tasks.
- Provided outstanding technical support to clients.
- Installation and Uninstall of software and hardware.
- Liaising with senior engineers and management.
Logistics Manager
CHRONIK CREATIVE SERVICES
12.2018 - 01.2020
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Organized records of vehicles, schedules and completed orders.
Education
Bachelors of Technology - Accounting And Management Science
Ladoke Akintola University of Technology
Oyo, Nigeria11.2014
O LEVEL A-C'S IN MATHS, ENGLISH AND SCIENCES -
GEC Comprehensive College
Lagos, Nigeria10.2006
Skills
- MS Office
- Flexible and Adaptable
- Problem-Solving
- Team Management
- Hardware and Software Installation
- Fast Learner
- Good Communication Skill
- Attention to Detail
References
References available upon request.
Timeline
Owner/Director
Quality Axis
06.2020 - 06.2023
IT Support Analyst
De Cloud 23 Technologies
11.2019 - 12.2022
Logistics Manager
CHRONIK CREATIVE SERVICES
12.2018 - 01.2020
Bachelors of Technology - Accounting And Management Science
Ladoke Akintola University of Technology
O LEVEL A-C'S IN MATHS, ENGLISH AND SCIENCES -
GEC Comprehensive College
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