Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse, Inpatient Psychiatric Unit
Sheppard Pratt Hospital
Towson, MD
08.2023 - Current
Conducted suicide risk assessments routinely to identify high-risk individuals in need of additional intervention or monitoring within the facility setting.
Led discharge planning efforts by coordinating necessary referrals, appointments, and follow-up services for successful reintegration into the community setting.
Promoted a therapeutic environment for patients, utilizing effective communication skills and maintaining professional boundaries.
Advocated for patients' rights and autonomy within the facility setting, working alongside the care team to address any concerns or barriers to optimal mental health care delivery.
Addressed complex psychosocial needs of patients through collaboration with social workers, case managers, therapists, and other support staff.
Improved patient outcomes by implementing evidence-based care plans and collaborating with interdisciplinary team members.
Managed challenging behaviors effectively through de-escalation techniques and implementation of behavior management plans.
Participated in evidence-based practice project development, implementation, nursing competency development and nursing simulation activities.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Served as a preceptor for new nursing staff, sharing knowledge of unit policies and procedures while supporting their transition into the role.
Registered Nurse, Case Manager/Delegating Nurse
Beatty Nursing and Training Enterprises, LLC
Dundalk, MD
09.2023 - Current
Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Conducted comprehensive assessments of patients' needs, ensuring timely and appropriate interventions.
Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Conducted comprehensive assessments of patients' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
Residential house manager and Residential support specialist
Carpe Diem Semper Inc
Windsor Mill, MD
02.2021 - 09.2023
Monitored direct care activities related to medical services, including ongoing maintenance of electronic and paper medical records, scheduling and attending of medical appointments, proper administration of medications, and requests for referrals as needed
Promoted and assisted each person in achieving their goals for recovery, including mental health stability, improved skills, sobriety, finding more independent housing, and contributing to their community
Provided direct supervision and assisted individuals in learning independent living skills
Ensured recreation and leisure activities are planned and coordinated (staffing, funds, transportation) in accordance with each resident’s interests and service plans
Assisted with developing, implementing, and monitoring residents’ individual service plans
Collaborated with other staff members to ensure residents’ needs are met
Safely transported individuals to social and recreational activities, medical appointments, and other destinations as required.
Certified Pharmacy Technician
Care Rx Pharmacy
Baltimore, MD
04.2019 - 02.2021
Properly filled and assisted in the dispensing of an average of 150 prescriptions per day
Effectively resolved insurance rejections and other billing issues
Managed drug and supply inventories
Compounded and repackaged medications, including unit doses, topical medications, and sterile products
Regularly rotated stock, restocked shelves, and looked for medicines that had expired
Completed updated and new patient profiles, which included prescription lists for the patients
Efficiently handled transactions including cash, checks, and credit cards
Assisted the pharmacists with checking in and pricing drug orders, third-party transactions, and relevant paperwork
Correctly completed pharmacy paperwork, including daily and weekly reports
Communicated regularly with physicians, nurses, insurance companies, and managed care organizations
Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
Administrative assistant
KC Tax Services
Baltimore, MD
11.2018 - 04.2022
Managed project assignments, scanning of documents, data entry, and new project setup as well as daily administrative duties for a certified public accounting and tax consulting firm
Understood the need for confidentiality for high-profile clients
Processed monthly reports and general tax returns
Supported multiple CPAs, including but not limited to managing appointments, coordinating calendars, document preparation, reviewing mail, and filing
Researched information for partners, managers, and staff using the Internet and other resources.
Education
Associates Degree of Science in Nursing -
Community College of Baltimore County
Catonsville, MD
Skills
Direct Patient Care
Goal Setting
Care Coordination
Emotional Intelligence
Time Management
Teamwork and Collaboration
Attention to Detail
Case Management
Patient Advocacy
Shared governance
Mental Health Support
Home care management
Patient Assessments
Discharge Planning
Case Evaluation
Certification
Registered Nurse License (RN) - Maryland State Board of Nursing.
Developmental Disabilities Case Manager/ Delegating Nurse
CPR/AED Certification
Basic Life Support Certification (BLS)
Certified Medical Technician
Timeline
Registered Nurse, Case Manager/Delegating Nurse
Beatty Nursing and Training Enterprises, LLC
09.2023 - Current
Registered Nurse, Inpatient Psychiatric Unit
Sheppard Pratt Hospital
08.2023 - Current
Residential house manager and Residential support specialist
Registered Nurse, Inpatient Psychiatric Unit at Banner Behavioral Health HospitalRegistered Nurse, Inpatient Psychiatric Unit at Banner Behavioral Health Hospital
Registered Nurse, Inpatient Psychiatric Unit at Wellstar Inpatient Psychiatric UnitRegistered Nurse, Inpatient Psychiatric Unit at Wellstar Inpatient Psychiatric Unit