Oluwakemi Adekunle
Hyattsville,MD
Overview
4
4
years of professional experience
Work History
Epic Credentialed and Principal Trainer
Allegheny Health System
, PA
10.2023 - 08.2024
- Managed external vendors providing services related to professional development initiatives.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Implemented strategies designed to promote organizational commitment towards continuous learning objectives.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Assisted in creating policies and procedures related to employee education programs.
- Gathered and organized training materials to support program objectives.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
Epic Credentialed Trainer, Cadence
Salem Health
Illinois City, Chicago
05.2020 - 08.2023
- Maintained documentation of all Trainings conducted using Cadence tracking features.
- Resolved any escalated issues arising from end users while they are learning how to use Epic systems.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Supervised, evaluated or referred instructors to skill development classes.
- Collaborated with system administrators to troubleshoot technical issues related to Epic use.
- Identified areas for improvement in existing Epic workflows based on user feedback and analytics data.
- Monitored progress of users throughout the duration of their training program utilizing Cadence's reporting capabilities.
- Provided guidance and support to new trainers on the implementation of Cadence tools into their workflow.
- Provided on-site support to end users during go-live events.
- Utilized Cadence tools for scheduling, tracking, and reporting on training sessions.
- Delivered custom presentations tailored to specific departments or roles within a healthcare organization regarding the usage of Epics applications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Law
Olabisi Onabanjo University
Ogun State,nigeria10-2004
Skills
- Adult learning principles
- Training delivery
- Learning management systems
- Blended learning strategies
- Train-the-trainer programs
- Feedback analysis
- Coaching techniques
- Product use
- Train-the-trainer
- Process documentation
- Evaluation techniques
Timeline
Epic Credentialed and Principal Trainer
Allegheny Health System
10.2023 - 08.2024
Epic Credentialed Trainer, Cadence
Salem Health
05.2020 - 08.2023
Bachelor of Arts - Law
Olabisi Onabanjo University