Overview
Work History
Education
Skills
Timeline
Generic

Oluwakemi Adekunle

Hyattsville,MD

Overview

4
4
years of professional experience

Work History

Epic Credentialed and Principal Trainer

Allegheny Health System
, PA
10.2023 - 08.2024
  • Managed external vendors providing services related to professional development initiatives.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Implemented strategies designed to promote organizational commitment towards continuous learning objectives.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Assisted in creating policies and procedures related to employee education programs.
  • Gathered and organized training materials to support program objectives.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Recognized by management for providing exceptional customer service.

Epic Credentialed Trainer, Cadence

Salem Health
Illinois City, Chicago
05.2020 - 08.2023
  • Maintained documentation of all Trainings conducted using Cadence tracking features.
  • Resolved any escalated issues arising from end users while they are learning how to use Epic systems.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Collaborated with system administrators to troubleshoot technical issues related to Epic use.
  • Identified areas for improvement in existing Epic workflows based on user feedback and analytics data.
  • Monitored progress of users throughout the duration of their training program utilizing Cadence's reporting capabilities.
  • Provided guidance and support to new trainers on the implementation of Cadence tools into their workflow.
  • Provided on-site support to end users during go-live events.
  • Utilized Cadence tools for scheduling, tracking, and reporting on training sessions.
  • Delivered custom presentations tailored to specific departments or roles within a healthcare organization regarding the usage of Epics applications.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Bachelor of Arts - Law

Olabisi Onabanjo University
Ogun State,nigeria
10-2004

Skills

  • Adult learning principles
  • Training delivery
  • Learning management systems
  • Blended learning strategies
  • Train-the-trainer programs
  • Feedback analysis
  • Coaching techniques
  • Product use
  • Train-the-trainer
  • Process documentation
  • Evaluation techniques

Timeline

Epic Credentialed and Principal Trainer

Allegheny Health System
10.2023 - 08.2024

Epic Credentialed Trainer, Cadence

Salem Health
05.2020 - 08.2023

Bachelor of Arts - Law

Olabisi Onabanjo University

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Oluwakemi Adekunle