Oluwakemi Omitowoju

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Achieved results by working with staff to meet established targets.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided safe mobility support to help patients move around personal and public spaces.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Monitored clients' overall health and well-being and noted significant changes.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Completed regular check-ins and progress report for each client.

Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.

• Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
• Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
• Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
• Mentored junior staff members, fostering professional growth and development within the team.
• Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
• Reduced waiting times by implementing effective scheduling practices and improving communication among staff members.
• Ensured compliance with state regulations through diligent monitoring of clinic procedures and documentation practices.
• Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.
• Led regular staff meetings to address concerns, share updates, and promote collaboration within the team.
• Improved clinic efficiency by streamlining patient intake processes and implementing electronic health records.
• Hired, trained and supervised employees to maintain team of high performers.
• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
• Managed daily operations of 22-person clinic supporting approximately 65 patients per week.