Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Oluwaseun Ajibike

Cheverly

Summary

Behavioral health professional with proven track record in supporting individuals with diverse behavioral needs. Adept at creating and maintaining structured environments that foster positive behaviors and emotional well-being. Known for strong team collaboration and adaptability to changing client needs, excelling in communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavioral Support Technician

Fello.
06.2021 - Current
  • Provides direct care and support to clients with mental health disorders, ensuring adherence to treatment plans and protocols.
  • Conduct regular team meetings to discuss client progress, concerns, and strategies for improving care delivery.
  • Adhered to proper procedures, policies, and best practices for working with individuals with mental health challenges.
  • Collaborate with clinicians, therapists, and other healthcare professionals to develop and implement comprehensive treatment plans for clients.
  • Monitor and document client behaviors, progress, and responses to interventions, adjusting care plans as needed.
  • Provide crisis intervention and de-escalation support as necessary, maintaining a calm and supportive environment for clients and staff.
  • Serve as a liaison between clients, their families, and the treatment team, facilitating communication and ensuring that all parties are informed and involved in the care process.
  • Provided one-on-one support to clients during challenging situations, utilizing de-escalation techniques and promoting emotional regulation.
  • Implement positive reinforcement strategies to encourage desired behaviors and skills development.
  • Facilitate recreational activities, fostering social engagement and a positive community environment for residents.
  • Document daily observations and maintain accurate records of client progress, behavior, and any significant changes.
  • Collaborate with multidisciplinary teams, including case managers and healthcare providers, to ensure holistic client care.

Customer Experience Analyst

Midas Shipping & Freight
03.2019 - 06.2021
  • Analyzed customer feedback to identify trends and improve service delivery.
  • Developed and maintained dashboards for tracking customer satisfaction metrics.
  • Collaborated with cross-functional teams to enhance user experience across platforms.
  • Conducted root cause analysis on customer complaints to drive process improvements.
  • Mentored junior analysts on data interpretation and reporting best practices.
  • Presented findings and recommendations to senior management for strategic decision-making.

Education

Bachelor of Arts - Psychology

University of Maine
Presque Isle, MI
11-2025

Bachelor of Science - Economics

Lagos State University
Lagos Nigeria
04-2012

Skills

  • Behavioral observation
  • Collaborative teamwork
  • Positive reinforcement methods
  • Developmental disabilities expertise
  • Community integration
  • Functional behavior assessments
  • Crisis intervention strategies
  • Adaptive skills development
  • Data collection and analysis
  • Behavior intervention plans
  • Trauma-informed care
  • Teamwork and collaboration

Certification

  • CPR and First Aid Certified
  • Nonviolent Crisis Intervention (NCI) Certified

Languages

English
Full Professional
Yoruba
Native or Bilingual

Timeline

Behavioral Support Technician

Fello.
06.2021 - Current

Customer Experience Analyst

Midas Shipping & Freight
03.2019 - 06.2021

Bachelor of Arts - Psychology

University of Maine

Bachelor of Science - Economics

Lagos State University

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