Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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OLUWASEUN AKIODE

Alameda,CA

Summary

I am an EHR Analyst with over 8 years of experience in project management, training, and At the- elbow support. I have been credentialed in Epic for several modules as a trainer for Beaker, ClinDoc and Optime. I'm also proficient in Meditech Expanse, IDM 1and PCS module. I have worked with providers one on one and trained CPOE orders in an in-person and virtual setting. Over the years I have developed and improved on verbal communication and written skills, detailed organizational and analytical skills as well. I am experienced in supporting and training dictation software such as Fluency flex and Dragon

Overview

6
6
years of professional experience

Work History

Meditech Trainer/Implementation Consultant

HCA Spotsylvania VA
06.2025 - 07.2025
  • Provided at the elbow support for Physicians and Nurses
  • Supported End User on Order Entry, documentation (Dpod)
  • Assisted with Admission Transfer and Discharge
  • Assisted Nurses, Clinicians, and Staff with Navigation and address their concerns
  • Submit all reported issues using the ticketing system for quick resolution.
  • Assisted Internal Medicine Physicians, PA's, with CPOE, Documentation, Transfer process/E-prescribe Medications.
  • Assisted Physician on how to navigate between acute and ambulatory with expanse

Meditech Trainer/Implementation Consultant

HCA JFK Florida Hospital
04.2025 - 05.2025
  • Trained Phlebotomists in a classroom setting on handheld devices, walking them through the specimen scanning and collecting process.
  • Worked one on one with Lab techs teaching them the addon process, verifying results from analyzers, and manual result entry
  • Troubleshooting build issues and escalated issues appropriate teams.
  • Trained microbiology in running Q/C reports, verifying results, and communicating critical results.
  • Trained lab staff on site batching.
  • Worked on workflow one on one with Pathologist reviewing the AP workflow
  • Recording end-user issues during go-live while escalating high priority issues to command center.
  • Trained Imaging staff on processing procedures on technology desktop
  • Walked through entering and modifying orders
  • Showed Ultrasound new process for documenting Probes
  • Trained MRI and CT tech on documenting contrast in the MAR
  • Updated training materials to reflect workflows for specific locations
  • Had one on one training with Radiologists
  • Trained Transcriptionist on basic navigation.

Elite Groups Optum CareMount Crystal Run (CMCR)
03.2025 - 03.2025
  • Provided direct, on-site support to end-users (physicians, nurses, and administrative staff) during the go live.
  • Managed and prioritized a high volume of support tickets, resolving critical issues related to system functionality, user access, and clinical workflows in real-time.
  • Documented and escalated complex technical issues to application teams, ensuring timely resolution and clear communication with users.
  • Conducted hands-on training and one-on-one coaching sessions to help users navigate the new Epic system and optimize their workflows.
  • Developed and updated training materials and tip sheets address common user questions and improve system proficiency post-go-live.
  • Served as a subject matter expert for multiple Epic modules, including Inpatient, Ambulatory, and Orders, providing guidance to a diverse user base.

Meditech Trainer/Implementation Consultant

HCA Florida Ocala Hospital
10.2025 - 01.2025
  • Provided support to Physicians on how to place orders using the Order set.
  • Trained/supported OR Physicians and nurses during go live.
  • Imparted expert guidance for analysis design.
  • Assessed customer requirements and conducted analysis.
  • Extended assistance in design and development of system parameters.
  • Established test plans and coordinated testing.
  • Coordinated regarding project issues, risks, and needs.
  • Coached end-users on MEDITECH related technology.
  • Recognized and enforced solutions.
  • Aided new module implementation and upgrades.
  • Assisted end-users in complex application functionality.
  • Rolled out Meditech Web Ambulatory/inpatient expanse to early adopters to ensure appropriate testing was carried out to resolve any bugs or concerns affecting the roll out to the rest of the team.

Meditech Trainer/Implementation Consultant

HCA Lake Nona Hospital
03.2023 - 08.2024
  • Trained Phlebotomists in a classroom setting on handheld devices, walking them through the specimen scanning and collecting process.
  • Worked one on one with Lab techs teaching them the addon process, verifying results from analyzers, and manual result entry.
  • Troubleshooting build issues and escalated issues appropriate teams.
  • Trained microbiology in running Q/C reports, verifying results, and communicating critical results.
  • Trained lab staff on site batching.
  • Worked on workflow one on one with Pathologist reviewing the AP workflow.
  • Recording end-user issues during go-live while escalating high priority issues to command center.
  • Trained Imaging staff on processing procedures on technology desktop.
  • Walked through entering and modifying orders.
  • Showed Ultrasound new process for documenting Probes.
  • Trained MRI and CT tech on documenting contrast in the MAR.
  • Updated training materials to reflect workflows for specific locations.
  • Had one on one training with Radiologists.
  • Trained Transcriptionist on basic navigation.

Meditech Trainer/Implementation Consultant

Portsmouth regional Hospital
07.2022 - 03.2023
  • Provided support to Physicians on how to place orders using the Order set.
  • Trained/supported OR Physicians and nurses during go live.
  • Imparted expert guidance for analysis design.
  • Assessed customer requirements and conducted analysis.
  • Extended assistance in design and development of system parameters.
  • Established test plans and coordinated testing.
  • Coordinated regarding project issues, risks, and needs.
  • Coached end-users on MEDITECH related technology.
  • Recognized and enforced solutions.
  • Aided new module implementation and upgrades.
  • Assisted end-users in complex application functionality.
  • Rolled out Meditech Web Ambulatory/inpatient expanse to early adopters to ensure appropriate testing was carried out to resolve any bugs or concerns affecting the roll out to the rest of the team.

Meditech Expanse Consultant (Acute)

Lima Hospital
04.2022 - 04.2022
  • Provided at the elbow support for Physicians and Nurses.
  • Supported End User on Order Entry, documentation(pDoc).
  • Assisted with Admission Transfer and Discharge.
  • Assisted Nurses, Clinicians, and Staff with Navigation and address their concerns.
  • Submit all reported issues using the ticketing system for quick resolution.
  • Assisted Internal Medicine Physicians, PA's, with CPOE, Documentation, Transfer process/E-prescribe Medications.
  • Assisted Physician on how to navigate between acute and ambulatory with expanse.

Epic Go live (Beaker)
03.2022 - 03.2022
  • Assisted Phlebotomists one on one with maneuvering rovers and walking them through the scanning and collecting process.
  • Worked one on one with Lab techs showing the add OnProcess, verifying results Comm log and creating packing list.
  • Troubleshooted software issues and escalated issues to appropriate teams.
  • Assisted microbiology in running Q/C reports, verifying results, and communicating critical results.
  • Worked on workflow one on one with Pathologist.

Cerner Go live (Chart assist)
01.2022 - 02.2022
  • Assisted hospitalists and intensivists in using the new chart assist feature for more accurate diagnoses and possible missed opportunities.
  • Provided one on one training with residents.
  • Responded to issues regarding chart assist roll out.
  • Communicated issues to the command center that could not be resolved on the front end.
  • Provided feedback, success, and challenges from end users to the client.

Epic go live (Wisdom)
11.2021 - 12.2021
  • Assisted Hygienist in Epic Wisdom workflow in documenting necessary rooming information such as allergies, vital signs, reason for visit, and history.
  • Provided support to Hygienists on the Tooth Chart Activity Tab in creating and documenting dentition encounters for patients and reviewing patients' dentition records such as past fillings or crowns.
  • Answered workflow questions from Provider and hygienist on Treatment Plan Activities regarding documenting hygiene exams, x-rays, and prophylaxis.
  • Worked hygienists and providers through notes documentation using Dental Exam Smart Texts.
  • Assisted the dentist in placing dental orders via the Dx and Orders Activity Tab and in also saving frequently used orders as favorites.
  • Provided support to dentist and other support staff on creating patients' instructions and after visit summary (AVS).
  • Troubleshoot technical and workflow issues and escalate to the command center for further resolution.

Epic go live (Beaker)
10.2021 - 11.2021
  • Assisted Phlebotomists one on one with Setting up draw lists, maneuvering rovers and walking them through the scanning and collecting process.
  • Worked one on one with Lab techs showing the add on process, verifying results Comm log and creating packing list.
  • Troubleshooted software issues and escalated issues to appropriate teams.
  • Assisted microbiology in running Q/C reports, verifying results, and communicating critical results.
  • Worked on workflow one on one with Pathologist.

Meditech Expanse Trainer

Halton Hospital (Canada)
09.2021 - 09.2021
  • Trained/supported Physicians and nurses during go live.
  • Imparted expert guidance for analysis design.
  • Assessed customer requirements and conducted analysis.
  • Extended assistance in design and development of system parameters.
  • Established test plans and coordinated testing.
  • Coordinated regarding project issues, risks and needs.
  • Coached end-users on MEDITECH related technology.
  • Recognized and enforced solutions.
  • Aided new module implementation and upgrades.
  • Assisted end-users in complex application functionality.
  • Rolled out Meditech Web Acute to early adopters to ensure appropriate testing was carried out to resolve any.

Cerner Go live (FirstNet)
03.2021 - 04.2021
  • Supported providers and nurses in the ED.
  • Assisted with setting up favorites for providers.
  • Supported nurses with charting.
  • Assisted with the use of the tracking shell.
  • Assisted with Power chart, orders and Dynamic documentation.

Meditech Expanse Consultant

Community Health Hospital
03.2021 - 03.2021
  • Provided at the elbow support for Physicians and Nurses.
  • Assisted end User on Order Entry (POM), documentation(pDoc), PCM, BMV, Med req.
  • Admission Transfer and Discharge.
  • Assist Nurses, Clinicians, and Staff with Navigation and address their concerns.
  • Submit all reported issues using the ticketing system for quick resolution.
  • Assist Internal Medicine Physicians, PA's, Cardiologists, Orthopedics with CPOE, Documentation, Transfer process/e-prescribe Medications.
  • Assisted Physician on how to navigate between acute and ambulatory with expanse.

Cerner Go live (Dynamic Doc, Power-chart)
01.2021 - 02.2021
  • Provided one on one ATE support for dietitians and Nutritionists.
  • Assisted with documentation in the I view, documenting malnutrition notes, dietary progress notes and recommendations.
  • Assisted with ordering diet power plans, NPO, diet supplements and future diet orders following the stacking rule.
  • Escalated build issues to the command center.
  • Assisted Providers with dynamic documentation and the use of modal.
  • Provided one on one support to Nurses, assisting the RN charting using the MAR and MAW, printing labels and reviewing the task list on care compass.

Epic Go-live (Beaker)
12.2020 - 01.2021
  • Assisted Phlebotomists one on one with Setting up draw-lists, maneuvering rovers, walking them through the scanning, and collecting process.
  • Worked one on one with Lab techs showing the add OnProcess, verifying results Comm log and creating packing list.
  • Troubleshooted software issues and escalated issues to appropriate teams.
  • Assisted microbiology in running Q/C reports, verifying results and communicating critical results.
  • Worked on workflow one on one with Pathologist.

Cerner PowerChart/DynamicDoc
10.2020 - 11.2020
  • Assisted nurses with the admission, transfer and discharge process.
  • Assisted nurses' elbow-to-elbow with charting in the I View, MAR and lab results.
  • Provided workflow for requested equipment.
  • Escalated build issues to the command center.
  • Provided workflow to nurses on requesting Ad hoc cleans on the fly.

Cerner PowerChart/DynamicDoc
10.2020 - 11.2020
  • Assists with Cerner Power chart during go-live.
  • Assists with providers one on one with customized favorites order sets, as well as pre-completed Power Notes.
  • Serves as a conversion coach and assists hospital staff with the functionality of Cerner in a rehab setting.
  • Escalate any issues to the command center that Couldn't resolve to proper management.

Epic Remote Go live
09.2020 - 10.2020
  • Provided remote support VIA five9 and Bomgar. Enabling me to have remote access to the End user's computer while speaking to them on the phone, troubleshooting.
  • Assisted providers with ambulatory workflow.
  • Provided ATE support to the provider on the use of Epic ambulatory application in documenting clinical information.
  • Supported providers on the use of Dragon speaking software in clinical documentation.
  • Identified system issues and other unique issues, escalated and resolved as appropriate.

Cerner PowerChart/DynamicDoc
05.2020 - 06.2020
  • Assisted nurses with the admission, transfer and discharge process.
  • Assisted nurses' elbow-to-elbow with charting in the I View, MAR and lab results.
  • Provided workflow for requested equipment.
  • Escalated build issues to the command center.
  • Provided workflow to nurses on requesting Ad hoc cleans on the fly.

Meditech Expanse Ambulatory Consultant

Mt. Washington Pediatric Hospital
02.2020 - 03.2020
  • Meditech expanse go live support.
  • Provided support in Orders, Progress Notes, and saving favorites, Letters, excuse note.
  • Provided support in Ambulatory settings.
  • Trained Unit Coordinators, PCT's, NA's, LPN's, and RNs on overview of Clinical Home Screen navigation, modules & documentation.
  • Assisted Nurses with documenting Nurse only/Non nurse visit, Workload, E-prescribing.
  • Provided Medical Secretaries training on Chart Review, workload, AMB Preferences / Widgets.
  • Assisted Physicians with creating/managing normal, and office visit orders & documentation and ensured that Ambulatory Preferences were set to parameters.

Beaker CP/AP
01.2020 - 02.2020
  • Assisted Phlebotomists one on one with Setting up draw list, maneuvering rovers and walking them through the scanning and collecting process.
  • Worked one on one with Lab techs showing the add on process, verifying results Comm log and creating packing list.
  • Troubleshooted software issues and escalated issues to appropriate teams.
  • Assisted microbiology in running Q/C reports, verifying results and communicating critical results.
  • Worked on workflow one on one with Pathologist.

Epic Inpatient Go Live
12.2019 - 01.2020
  • Assisted with Orders entries in Inpatient modules for Physicians, PA s, Residents and Clinicians.
  • Provided support with MAR documentation.
  • Assisted Providers and clinical staff in the review of Admission, Transfer, and Discharge orders.
  • Provided ATE support to Administrative Partners (AP) and Techs in workflow activities.
  • Troubleshoot end-user issues during go-live while escalating high priority issues to the command center.

Cerner Ambulatory/ Inpatient Go Live
10.2019 - 11.2019

Education

Bachelor of Science - Economics

UNIVERSITY OF ADO EKITI
ADO EKITI,EKITI,NIGERIA
08-2009

Skills

  • CPOE Training
  • Meditech
  • EPIC Training
  • Radiology (IDM)
  • Service Desk
  • AMB
  • Patient care
  • ClinDoc
  • Cadence
  • Reporting
  • EPIC Beaker Trainer
  • Excellent customer service
  • Abstraction
  • (Cerner/Epic/Meditech/ECW)
  • Cerner Power Chart
  • Microsoft Office Suite
  • Emergency (EDM)
  • PowerPoint
  • Postproduction support
  • Orders
  • Go-Live Support
  • Systems implementation support
  • Clinical workflow optimization
  • Documentation management
  • Order entry assistance

Timeline

Meditech Trainer/Implementation Consultant

HCA Florida Ocala Hospital
10.2025 - 01.2025

Meditech Trainer/Implementation Consultant

HCA Spotsylvania VA
06.2025 - 07.2025

Meditech Trainer/Implementation Consultant

HCA JFK Florida Hospital
04.2025 - 05.2025

Elite Groups Optum CareMount Crystal Run (CMCR)
03.2025 - 03.2025

Meditech Trainer/Implementation Consultant

HCA Lake Nona Hospital
03.2023 - 08.2024

Meditech Trainer/Implementation Consultant

Portsmouth regional Hospital
07.2022 - 03.2023

Meditech Expanse Consultant (Acute)

Lima Hospital
04.2022 - 04.2022

Epic Go live (Beaker)
03.2022 - 03.2022

Cerner Go live (Chart assist)
01.2022 - 02.2022

Epic go live (Wisdom)
11.2021 - 12.2021

Epic go live (Beaker)
10.2021 - 11.2021

Meditech Expanse Trainer

Halton Hospital (Canada)
09.2021 - 09.2021

Cerner Go live (FirstNet)
03.2021 - 04.2021

Meditech Expanse Consultant

Community Health Hospital
03.2021 - 03.2021

Cerner Go live (Dynamic Doc, Power-chart)
01.2021 - 02.2021

Epic Go-live (Beaker)
12.2020 - 01.2021

Cerner PowerChart/DynamicDoc
10.2020 - 11.2020

Cerner PowerChart/DynamicDoc
10.2020 - 11.2020

Epic Remote Go live
09.2020 - 10.2020

Cerner PowerChart/DynamicDoc
05.2020 - 06.2020

Meditech Expanse Ambulatory Consultant

Mt. Washington Pediatric Hospital
02.2020 - 03.2020

Beaker CP/AP
01.2020 - 02.2020

Epic Inpatient Go Live
12.2019 - 01.2020

Cerner Ambulatory/ Inpatient Go Live
10.2019 - 11.2019

Bachelor of Science - Economics

UNIVERSITY OF ADO EKITI

Personal Information

Title: EHR Analyst
OLUWASEUN AKIODE