Oluwaseun ONIKAN
Summary
A multi-talented and results-oriented executive with 18 years of strong experience in Business Analytics, Human Resources (HR), finance budget planning, Business consulting, ICT support, Customer relations/service delivery, Projects and People Management, A good team player and an excellent oral and written communicator. Proficient in using data analytics to develop strategies aiding senior leadership in business decisions. Skilled in using Microsoft Office tools, SAP ERP, and data analytic tools like Excel, PowerBI and Python for data visualization to provide tangible insights for decision-making. Also an expert in the use of PowerPoint for presentations.
Overview
22
22
years of professional experience
Work History
Sports and Well-being Officer (Sabbatical Role)
University of Bradford Union
07.2023 - Current
- Successfully collaborated with senior management team, using data analytics and insights to identify gaps and provide plans, significantly improving student and staff engagement in sports and well-being activities.
- Actively led well-being trainings and podcasts for students and executed data-driven insights to develop a resilient, user-friendly system for sports club executives to access and manage their clubs effectively from any location.
- One of the Panel members for Academic misconduct Investigation Committee responsible for a downward slash of the total number of students under Academic misconduct.
UBU student data support assistant
University of Bradford Student Union Administration office
09.2022 - 06.2023
- Actively analyzed student sports and societies data using Excel and python for trend analysis. Created and updated back-end webpage dashboards for the university and coordinated Student Union events for students and faculty.
Zonal Head, Public sector
PAN Nigeria Limited (Manufacturer of Peugeot Brands of cars)
05.2021 - 01.2022
- Coordinated and managed the public sector sales competitors' analysis, customers' engagement, and sales activities in the Southwest/Lagos region of the country; proactively monitoring the Business Trend analysis of cars distribution.
Independent HR Consultant/ Entrepreneur (Projects)
FIMAONI Integrated Services Limited
03.2018 - 05.2021
- Consulted with with HR companies to execute strategic retreats for our clients, facilitated training and provided recruitment/Talent management services for companies. Rendered services as HR Business Partner for SMEs
Events Specialist /Strategy & Stakeholder Management Relations officer
Chartered Institute of Personnel Management (CIPM)
07.2016 - 02.2018
- Worked in a team to manage formal relationships with relevant stakeholders (HR professional bodies within and globally), Government and Non-Governmental organizations, corporate organizations to identify opportunities for interactions and exchanges.
Facility and Corporate Services / Executive Assistant function
Chartered Institute of Personnel Management (CIPM)
04.2014 - 07.2016
- Coordinated and managed outsourced staff overtime schedule, assigning duties which are forwarded to HR for payment of their monthly salaries
- Proactively managed all facility activities in the company
- Fleet Management of drivers and vehicles inclusive of maintenance and documentation of the fleet.
Manager, Business Intelligence and Development (External Consultant) Deployed to DataZA Limited
FIMAONI Integrated Services (Project Based)
01.2012 - 01.2013
- Managed 1st and 2nd line support for MTN's nationwide Customer Experience Management (CEM) database
- Oversaw contract staff, project teams, stakeholder relations, and customer engagement to ensure timely delivery of tasks
- Led product development, strategic marketing, and service support, including bids, financial budgets, and products presentations to both the senior managements and clients.
Head, ChamsCity Support
Chams PLC Deployed in ChamsCity
12.2008 - 07.2011
- Proactively led the Computer Systems Infrastructure and Business Research team to boost performance and analyze customer product market trends. Managed the Customer Service team to meet service level agreements, maintain Service Improvement Plans, and ensure continuous service improvement. Developed best practices in customer service to meet expectations and drive company profit.
Service Desk Executive/Support Engineer
Computer Warehouse Limited
07.2005 - 12.2008
- Oversaw 1st and 2nd line support to customer fault calls made to the company based on SLA's agreed with the customer, managed Exchange server & network administration, followed up on incidents to point of completion.
Computer Science Instructor
Seat of Wisdom Group of Schools
09.2003 - 08.2004
- Taught office suites applications like Microsoft word, excel, power point, access and the principles of networking and maintenance of the school computer systems.
Data Analyst /Systems Support Engineer
SBA Research Group
05.2002 - 09.2003
- Provided 1st and 2nd Level System/Software Support, server, and databases management of the company
- Ensured that data were captured on excel, MS Access and delivered to clients timely
- Captured daily corporate action events and share price performance of listed companies for 16 countries worldwide and worked on Bonds' files for listed South African companies.
Education
MSc. Applied Artificial Intelligence and Data Analytics -
University of Bradford
12.2023
MBA (Master of Business Administration) -
Obafemi Awolowo University, Nigeria
12.2009
B.Sc. Electronics and Computer Engineering -
Lagos State University, Nigeria
12.2002
Skills
- Work Coordination
- Excellent Report Writing and communicator
- Strategic Planning
- Innovation and Creativity
- Self-motivated and responsible
- I thrive easily in fast-paced settings and adapt easily to my environment
- Effective goal achiever both independently and in teams
- I'm a quick learner with strong verbal and written communication skills
Key Skill Set And Certifications
- Power BI training: It improved my data visualization and data insights reports.
- AWS Cloud computing: Used this knowledge to proactively maintain an updated IT systems infrastructure, data storage and technical resilience of the systems.
- Business Analysis training: This has assisted me in ensuring the systems in use are Agile, and all stakeholders are satisfied based on the requirements.
- Associate member, Chartered Institute of Personnel Management (ACIPM): It helped in my leadership, team building and stakeholder management.
- Contemporary HR management practice: Issues and challenges
- Organizational resilience in rapidly changing MACRO Economic environment
- Understanding core HR processes
- QMS ISO 9001: 2008 Auditors' Revalidation course: This improved my technical, processes metrics developments and monitoring of the systems processes.
- Project Management training: Expert in managing IT infrastructure and data migration project.
- ITIL v3
- Certificate in Customer Care and Service.
Volunteer Experience
- University of Bradford Union, Council Lay member. Nov 2022 - June 2023
- Chartered Institute of Personnel Management (CIPM) UK Branch, General Secretary. Nov 2022 - present
- Royal Voluntary Services (RVS), support NHS and the needy in the UK – volunteer. April 2022 - present
- Applied Artificial Intelligence Society, University of Bradford, UK, Member. March 2022 - present
- Equality, Diversity & Inclusion Committee (Sub team - Business & Community Engagement), Jan 2022 - present
University of Bradford, Student then staff member.
- Teenagers’ camp Coach, Resilient in an Uncertain World, Managing depression, August 2018 - present Starting a business with little or no capital
Hobbies and Interests
- Travelling
- Meeting people
- Solving challenges around people
- Hiking
- Reading
- Teaching
- Singing
Timeline
Sports and Well-being Officer (Sabbatical Role)
University of Bradford Union
07.2023 - Current
UBU student data support assistant
University of Bradford Student Union Administration office
09.2022 - 06.2023
Zonal Head, Public sector
PAN Nigeria Limited (Manufacturer of Peugeot Brands of cars)
05.2021 - 01.2022
Independent HR Consultant/ Entrepreneur (Projects)
FIMAONI Integrated Services Limited
03.2018 - 05.2021
Events Specialist /Strategy & Stakeholder Management Relations officer
Chartered Institute of Personnel Management (CIPM)
07.2016 - 02.2018
Facility and Corporate Services / Executive Assistant function
Chartered Institute of Personnel Management (CIPM)
04.2014 - 07.2016
Manager, Business Intelligence and Development (External Consultant) Deployed to DataZA Limited
FIMAONI Integrated Services (Project Based)
01.2012 - 01.2013
Head, ChamsCity Support
Chams PLC Deployed in ChamsCity
12.2008 - 07.2011
Service Desk Executive/Support Engineer
Computer Warehouse Limited
07.2005 - 12.2008
Computer Science Instructor
Seat of Wisdom Group of Schools
09.2003 - 08.2004
Data Analyst /Systems Support Engineer
SBA Research Group
05.2002 - 09.2003
MSc. Applied Artificial Intelligence and Data Analytics -
University of Bradford
MBA (Master of Business Administration) -
Obafemi Awolowo University, Nigeria
B.Sc. Electronics and Computer Engineering -
Lagos State University, Nigeria