Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Oluwatimileyin Akapo

11426, Horse Soldier Place, Beltsville ,MD

Summary

A dedicated and driven economics graduate with proven ability to manage and organize large amounts of information. A quick learner with an exceptionally strong work ethic, ready to adapt to any environment. Proactive and keen to learn; with demonstrated leadership skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DSP(Direct Support Professional)

The Arc Of Montgomery County
04.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Manager's Assistant

Cogence Continental Limited
03.2022 - 01.2023
  • Scheduled meetings and managed calendar.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Ran errands to support daily needs of management.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Teller (internship)

First Bank Of Nigeria
05.2020 - 11.2020
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Executed wire transfers, stop payments and account transfers.

Front Desk Representative

Excellence Hotel And Conference Centre
07.2017 - 09.2017
  • Collected room deposits, fees, and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Compiled information from files and research to satisfy information requests.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer problems and complaints.

Education

B.sc Economics - Economics

Caleb University
Imota, Lagos
2021

High School Diploma -

Cayley College
Agidingbi, Lagos
2017

Skills

  • Critical thinking
  • Marketing monitoring
  • Attention to detail
  • Communication and interpersonal skills
  • Proposal development

Certification

  • Introduction to Data Analytics

  • Framework for Data Collection and Analysis

Additional Information

Referral available upon request

Timeline

DSP(Direct Support Professional)

The Arc Of Montgomery County
04.2024 - Current

Manager's Assistant

Cogence Continental Limited
03.2022 - 01.2023

Teller (internship)

First Bank Of Nigeria
05.2020 - 11.2020

Front Desk Representative

Excellence Hotel And Conference Centre
07.2017 - 09.2017

B.sc Economics - Economics

Caleb University

High School Diploma -

Cayley College

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Oluwatimileyin Akapo