Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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OLUWATOBILOBA ONIFADE

Mesquite,TX

Summary

Goal-oriented Administrative Officer dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities. Experienced

Administrative Officer with over 10 years of experience in Administration. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Air Contingent Associate

Amazon
02.2020 - 07.2021
  • Coordinate ramp operations
  • Ensuring safe landing of air craft
  • Safely unloading and loading of air craft cargo
  • Collaborated with team members to achieve target results
  • Drove operational improvements which resulted in savings and improved profit margins
  • Improved operations through consistent hard work and dedication
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked with customers to understand needs and provide excellent service
  • Adhered to social distancing protocols and wore mask or face shield
  • Used Microsoft Word and other software tools to create documents and other communications
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Carried out day-to-day duties accurately and efficiently
  • Created plans and communicated deadlines to complete projects on time
  • Delivered services to customer locations within specific timeframes
  • Worked flexible hours across night, weekend and holiday shifts
  • Onboarded new temps by entering employee information into systems
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Successfully maintained clean, valid driver's license and access to reliable transportation
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Increased customer satisfaction by resolving issues
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Administration Officer

National Open University Of Nigeria
03.2013 - 05.2019
  • Processed purchase orders, service contracts and financial reports.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Drafted and distributed invoices for outstanding payments.
  • Prepared agendas and took notes at meetings to archive proceedings
  • Produced detailed reports to track trends and keep senior management informed
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives
  • Delivered performance reviews, recommending additional training or advancements
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Standardized office structures and processes to promote collaboration and increased performance
  • Created, prepared and delivered reports to various departments
  • Managed company schedule to coordinate calendar and arrange travel
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Managed team petty cash, purchase orders and account transactions
  • Collected, validated and distributed information to employees
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
  • Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment
  • Processed purchase orders, service contracts and financial reports
  • Completed forms and reports to facilitate admission, transfer or discharge
  • Coordinated with human resources department to handle payroll and personnel databases
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
  • Oversaw successful planning and execution of staff meetings, parties and events
  • Targeted new customers to grow geographic reach and increase revenue
  • Maintained personnel records and updated internal databases to support document management
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments
  • Computerized office activities, maintained customer communications and tracked records through delivery
  • Generated reports to suggest corrective actions and process improvements
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
  • Drafted and distributed invoices for outstanding payments
  • Aided colleagues, managers and customers through regular communication and assistance
  • Managed daily payment processing and drafted related financial documents
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
  • Troubleshot employee concerns and recommended corrective actions to resolve issues
  • Leveraged bookkeeping software and automated processes to reduce errors

Education

Master of Science - Peace And Conflict Resolution Studies

National Open University of Nigeria
Abuja, Nigeria
11.2016

Skills

  • Complaint Handling
  • Operational Efficiency
  • Service Quality
  • Aid Disbursement Scheduling
  • Applicant Counseling

Timeline

Air Contingent Associate

Amazon
02.2020 - 07.2021

Administration Officer

National Open University Of Nigeria
03.2013 - 05.2019

Master of Science - Peace And Conflict Resolution Studies

National Open University of Nigeria

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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