Summary
Overview
Work History
Education
Skills
Timeline
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OLUWATOMIWA ABEL

Tulsa

Summary

Detail-oriented veteran with a background in law enforcement and security, complemented by experience in the auto glass industry. Expertise in customer relations development and conflict resolution, ensuring exceptional service and satisfaction. Demonstrated ability to maintain safety protocols and enhance operational efficiency. Aiming to leverage skills and experiences to contribute to a dynamic team environment.

Overview

4
4
years of professional experience

Work History

Auto Glass Technician

Safelite Auto Glass
Tulsa
08.2024 - 04.2025
  • Provided customers with accurate price quotes and offered options for various glass grades, trims and molding replacements to meet individual needs.
  • Documented work and maintained customer records for accurate billing.
  • Provided customer service by answering questions about services offered and estimated times for completion of work.
  • Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
  • Discussed products, services and accessories with clients.

Patrolman

US Air Force Europe
Lakenheath
01.2021 - 02.2024
  • Interacted with citizens, providing information regarding laws and regulations.
  • Responded to emergency calls and provided assistance as needed.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Compiled detailed reports on daily activities, incidents, and investigations.
  • Enforced traffic laws, issuing citations for violations to ensure public safety.
  • Assisted with customer requests and answered questions to improve satisfaction.

Alarm Monitor

US Air Force PACAF
Misawa
01.2021 - 02.2024
  • Responded to phone inquiries and radio communications relating to emergency or crisis situations.
  • Delivered outstanding customer service to visitors by promptly and professionally addressing their inquiries, all while upholding high security standards.
  • Prepared documentation for reports or court proceedings.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Received emergency calls, assessed situations, and notified appropriate personnel or authorities.

Education

Some College (No Degree) - Associates Criminal Justice

Community College of The Air Force
San Antonio, TX.

High School Diploma -

Jenks High School
Tulsa, OK.

Skills

  • Customer service
  • Safety compliance
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Interpersonal skills

Timeline

Auto Glass Technician

Safelite Auto Glass
08.2024 - 04.2025

Patrolman

US Air Force Europe
01.2021 - 02.2024

Alarm Monitor

US Air Force PACAF
01.2021 - 02.2024

Some College (No Degree) - Associates Criminal Justice

Community College of The Air Force

High School Diploma -

Jenks High School

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OLUWATOMIWA ABEL