Senior Project Manager with extensive experience in managing complex, multi-departmental initiatives in healthcare technology. Specializes in developing comprehensive project plans and governance frameworks that drive alignment with organizational priorities while enhancing operational efficiency and supporting process improvement.
Overview
7
7
years of professional experience
Work History
Snr. IT Project Manager
Netsmart Healthcare Technologies
Overland Park, USA
09.2023 - 12.2024
Lead delivery of complex, multi-departmental initiatives, ensuring alignment with strategic business priorities and operational goals.
Developed project plans, documentation artifacts, and governance frameworks supporting structured project execution.
Facilitated collaboration among executive stakeholders, technical teams, and operational leaders to achieve project outcomes.
Managed project risk registers, issue logs, and decision documentation, ensuring transparency and accountability throughout project lifecycle.
Provide consulting support to departmental leadership by helping structure initiatives, define project scope, and identify process improvement opportunities
IT Project Manager
Partner’s Consulting
Haverford, USA
01.2023 - 08.2023
Managed portfolio of high-visibility enterprise projects to enhance performance across multiple healthcare technology platforms.
Developed detailed project charters, schedules, governance documentation, and executive reporting to support structured project delivery.
Facilitated alignment among cross-disciplinary stakeholders, ensuring cohesive collaboration between technical teams, operational leadership, and external partners.
Led process improvement initiatives that enhanced workflow efficiency and organizational coordination.
Consulted with leadership teams to define project structures, clarify requirements, and resolve stakeholder misalignment, promoting effective project execution.
Technical Program Manager
Omnicell
Silicon Valley, USA
01.2022 - 12.2022
Defined and managed program organizational structure and workflows to align team efforts with program objectives.
Led, planned, scheduled, tracked, and managed program deliverables on time and on budget.
Assessed program risks and created strategies for risk mitigation and program contingency planning.
Identified and resolved program issues while facilitating effective communication with program stakeholders.
Led and monitored daily activities of project managers, ensuring alignment with project goals and timelines.
Provided solutions to customer requests for assistance, resolving, troubleshooting hardware and/or software problems using assigned Help Desk Tickets.
Applied network standards, architecture principles, and/or local area network (LAN) principles to perform routine installation, configuration and/or troubleshooting.
IT Project Manager
Cardinal Health
Dublin, USA
01.2021 - 12.2022
Leveraged cross-functional teams to evaluate, develop, and manage projects that enhance key business processes.
Managed operational aspects of ongoing projects and served as liaison among project management, planning, project team, and line management.
Monitored the project from initiation through delivery.
Reviewed project statuses and budgets; managed schedules and prepared status reports.
Assessed project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
Developed monitoring mechanisms for project progress and facilitated interventions and problem-solving with project managers, line managers, and clients.
Achieved project deliverables and escalate risks that affect project deliverables.
Identified process improvement opportunities and make recommendations.
Built and maintained internal stakeholder relationships.
Proficient in Project Management tools (MS Project, Smartsheet).
Project Manager
Blue Cross Blue Shield of Kansas City
03.2019 - 01.2021
Managing overall performance and delivery of large cross functional projects.
Managing complex enterprise projects and directing the work of project teams.
Acts as liaison between Business and technology functions including working closely with stakeholders and end users.
Developed and prioritized project deliverables and artifacts to ensure alignment with stakeholder expectations.
Facilitation training, project communication and overall change management for the projects.
Project lifecycle implementation with large corporate systems CRM and Business intelligence.
Achieved project deliverables while escalating risks to maintain project timelines and quality.
Provides timely and ongoing communication to appropriate stakeholders.
Builds and maintains internal stakeholder relationships.
Identified process improvement opportunities and recommended solutions to enhance project execution.
IT Project Manager
United Health Group
Kansas City, USA
03.2018 - 03.2019
Liaised with clients, stakeholders, and internal teams to clarify project requirements and align expectations.
Liaised with clients, stakeholders, and internal teams to understand project requirements and expectations.
Conducted regular project meetings to assess progress, address issues, and implement effective solutions.
Monitored project performance metrics and provided regular updates to stakeholders.
Monitored project performance metrics and provide regular updates to stakeholders.
Identify and mitigate risks that may impact project timelines or outcomes.
Collaborated with cross-functional teams to address technical challenges and enhance project processes.
Prepared project documentation, reports, and presentations for internal and external stakeholders.
Ensured adherence to safety protocols and regulatory requirements throughout the project.
Education
Doctor of Information Technology and Applied Management -
Walden University
12-2027
Certificate of Business Strategy -
Harvard Business School Online
04-2023
Master of Business Administration MBA - Project Management
Grantham University
Lenexa, Kansas
01-2021
Master of Arts MA - Global & International Studies
University of Kansas
Lawrence, Kansas
12-2013
Bachelor of Science B.Sc. -
12-2006
Skills
Program management
Strategic project planning
PMO governance
Structured project delivery
Risk management
Change management
Process improvement and transformation
Cross-functional leadership
Stakeholder facilitation
Vendor management
IT infrastructure
Automation strategy
Data analysis
Innovation management
Professional Memberships
PMI, Certified Project Management Professional PMP, 2026, In Good Standing
PMI, Certified Associate of Project Management CAPM, 2026, In Good Standing
AWS, Cloud Practitioner Essentials, Certificate of Completion
PMI, Member, Project Management International
Honors And Awards
President Harry S. Truman Scholar for Good Neighbor Award and Eddie Jacobsen Memorial Scholarship, 2012
Timeline
Snr. IT Project Manager
Netsmart Healthcare Technologies
09.2023 - 12.2024
IT Project Manager
Partner’s Consulting
01.2023 - 08.2023
Technical Program Manager
Omnicell
01.2022 - 12.2022
IT Project Manager
Cardinal Health
01.2021 - 12.2022
Project Manager
Blue Cross Blue Shield of Kansas City
03.2019 - 01.2021
IT Project Manager
United Health Group
03.2018 - 03.2019
Doctor of Information Technology and Applied Management -
Walden University
Certificate of Business Strategy -
Harvard Business School Online
Master of Business Administration MBA - Project Management
Grantham University
Master of Arts MA - Global & International Studies