OLUYEMI CARRINGTON
Jersey City,NJ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Notary Signing Agent
Mobile
07.2021 - Current
- Meeting with clients and assisting with authorization of documents
- Signing sworn statements and required documents
- Assisting clients with loan closing and house buying Signings.
General Manager
Ready Spaces
10.2022 - 04.2023
- Talk to members, prospective members, and pitch benefits of facility to them.
- Oversee location, which is combined warehouse and office space.
- Lease space for new members, communicate with and manage existing members including collections, maintain accurate records, and resolve issues.
- Field members call and answer emails about business and location
- Tour potential members through building, follow-up with prospective member leads, and prepare paperwork.
- Check in with contractors, or other service providers, doing work at building and ensure work is being done to specification.
- Work with corporate team to monitor and adjust marketing effort
- Network with local small businesses, and real estate agents to publicize business and attract customers, as needed.
Guest Services coordinator
American Dream
07.2019 - 05.2021
- Manages team of customer service employees and ensures that team complies with policies and procedures.
- To assist in taking reservations, tours, and greeting all guests that enter or visit retail entertainment center
- Project approachable and professional image in personal appearance, manner, and demeanor
- Train guest service reps to use professional telephone etiquette in handling internal and external guest requests.
- Use work order system when necessary
- Train all reps in ability to multi-task: telephones, computers and guests that are in front of you.
- Quick thinking, ability to give clear, concise directions (walking, driving and verbal), refer/ recommend activities and services as well as information within Retail shopping center area and all its many facets.
- Manage payroll and supply analytical data on weekly basis to show productivity of departments growth
- Control and manage all lost & found throughout to shopping facility
- Build new policy and guided outline for upcoming facility projects.
Sr. club manager
Blink Fitness
07.2017 - 06.2019
- Build a winning team of Moodlifters through hiring, training, motivating, coaching, and evaluating staff
- Multilocation management
- Drive member count and ancillary business revenue to ensure the club is meeting and exceeding their targets
- Partner with Personal training teams to guarantee a fully staffed team of productive trainers who are meetings and exceeding their targets
- Spend time on the floor and at the front desk make sure we are delivering an exceptional member experience
- Walk the floor of the club regularly to evaluate the cleanliness of the facility
- Manage the payroll and supply expenses to ensure the club is within the budgets provided
- Drive the sales of the retail and food and beverage products Created custom designs for customers, in-home.
Assistant Manager
Lovesac
10.2015 - 06.2017
- Keeping up with store KPI
- Multilocation management
- Interviewed job candidates and made staffing decisions
- Counted cash drawers and made money deposits
- Instructed staff on appropriately overseeing difficult and complicated sales
- Trained and developed new associates on POS system and key sales tactics
- Created custom designs for customers, in-home set ups, design consultations, product demo, inventory.
Store Manager
Aetrex, world
06.2014 - 04.2015
- Managed staff of [4] sales associates, [1] team leader
- Interviewed job candidates and made staffing decisions
- Counted cash drawers and made money deposits
- Instructed staff on appropriately overseeing difficult and complicated sales
- Increased profits through effective sales training and troubleshooting profit loss areas
- Trained and developed new associates on POS system and key sales tactics.
Assistant Manager
Clarks USA
10.2013 - 06.2014
- Counted cash drawers and made money deposits
- Assigned employees to specific duties to best meet the needs of the store
- Instructed staff on appropriately overseeing difficult and complicated sales
- Examined merchandise to verify that it was correctly priced and displayed
- Trained and developed new associates on POS system and key sales tactics
- Generated repeat business through exceptional customer service
- Conducted store inventories once per quarter.
Sales Lead
T-Mobile
10.2009 - 05.2012
- Counted cash drawers and made money deposits
- Assigned employees to specific duties to best meet the needs of the store
- Instructed staff on appropriately overseeing difficult and complicated sales
- Examined merchandise to verify that it was correctly priced and displayed.
Education
Bachelor of Arts - Business Management and Advertising
NewJersey City University
Jersey City, NJ05.2003
Skills
- Excellent customer service skills
- Merchandising
- Personnel development
- Purposeful
- Detail/customer oriented
- Analytical thinker
- POS systems
- Bank deposit procedures
Timeline
General Manager
Ready Spaces
10.2022 - 04.2023
Notary Signing Agent
Mobile
07.2021 - Current
Guest Services coordinator
American Dream
07.2019 - 05.2021
Sr. club manager
Blink Fitness
07.2017 - 06.2019
Assistant Manager
Lovesac
10.2015 - 06.2017
Store Manager
Aetrex, world
06.2014 - 04.2015
Assistant Manager
Clarks USA
10.2013 - 06.2014
Sales Lead
T-Mobile
10.2009 - 05.2012
Bachelor of Arts - Business Management and Advertising
NewJersey City University
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