Summary
Overview
Work History
Education
Skills
Acknowledgements
References
Certification
Languages
Timeline
Generic

OLYBETT ENRIQUEZ

ANTHONY,NM

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Certified Medical Assistant

Memorial Family Healthcare Solano
01.2015 - Current
  • Reduced wait times for patients by effectively managing the flow of the clinic, prioritizing tasks, and ensuring timely completion of duties.
  • Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
  • Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
  • Elevated patient experience through efficient rooming processes, preparing examination areas for scheduled appointments without delays.
  • Exemplified professionalism at all times when interacting with patients, families, colleagues, or superiors within the healthcare setting.
  • Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
  • Established robust safety guidelines for employees, resulting in reduced workplace accidents and improved compliance with industry standards.
  • Maintained accurate documentation of session notes, treatment plans, and progress reports within regulatory guidelines set forth by licensing boards.
    • Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
    • Led initiatives focused on enhancing workplace safety, implementing best practices that fostered a secure environment for patients and staff.
    • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
    • Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Oriented and trained new staff on proper procedures and policies.
    • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Demonstrated adaptability in the face of unexpected challenges or changes within the clinic, maintaining a high standard of performance throughout.
  • Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.

Sales Associates

Under Armour
10.2017 - 11.2018
  • As a sales associate I would approach the customers to help them with their shopping and well as to inform them of the sales that we had at the store
  • I would handle money at the cash register, at the end of day I oversaw balancing my drawer
  • I would stock up our merchandise and clothing and shoes
  • When customers had questions, I gladly assisted with their needs, and helped with online orders.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Supervisor

Wet N Wild Waterpark
04.2012 - 09.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.

Education

Associate of Arts -

New Mexico State University - Dona Ana Community College
Las Cruces, NM
12.2023

Individualized Studies / Minor in public health -

New Mexico State University
Las Cruces, NM
06.2016

Associate of Science -

New Mexico State University - Dona Ana Community College
Las Cruces, NM
12.2013

Associates of Arts -

Dona Ana Community College
Las Cruces, NM
05.2012

High School Diploma -

Gadsden High School
Anthony, NM
05.2010

Skills

Clinical Leadership

Excellent organizational and problem-solving skills

Strong ability to prioritize tasks and work independently

Collaboration and Teamwork

Strong organizational and management skills

Ability to prioritize tasks and manage multiple projects

Excellent communication skills

Knowledge of medical terminology and computer systems

Vital signs monitoring

Proficient in MS Office, medical software, and scheduling programs

Ability to maintain confidential patient information

Ability to work in a fast-paced environment

Familiarity with HIPAA compliance and OSHA regulations

CLIA compliance

Acknowledgements

  • CPR Certified
  • Certified Medical Assistant
  • NMISS / CHILE CERTIFICATION

References

References can be given upon request

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPR Certified

Languages

Spanish
English
Full Professional

Timeline

Sales Associates

Under Armour
10.2017 - 11.2018

Lead Certified Medical Assistant

Memorial Family Healthcare Solano
01.2015 - Current

Supervisor

Wet N Wild Waterpark
04.2012 - 09.2017

Individualized Studies / Minor in public health -

New Mexico State University

High School Diploma -

Gadsden High School
  • CCMA - Certified Clinical Medical Assistant
  • CPR Certified

Associate of Arts -

New Mexico State University - Dona Ana Community College

Associate of Science -

New Mexico State University - Dona Ana Community College

Associates of Arts -

Dona Ana Community College
OLYBETT ENRIQUEZ