Katera Armwood-Simpson
Tampa,FL
Summary
Skilled bus driver with experience in both transit and intercity routes. Known for maintaining safety standards, punctuality, and efficient route management. Possess strong communication skills, ability to handle diverse passenger needs, and adept at navigation and time management. Contributed to increased rider satisfaction through proactive service and adherence to schedules.
Overview
5
5
years of professional experience
Work History
Bus Driver
Hillsborough County Schools
Tampa, FL
03.2025 - Current
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Greeted customers in a friendly manner when boarding the bus.
Non-Emergency Medical Driver
KSontheGo
Tampa, FL
05.2022 - Current
- Provided safe, timely and reliable non-emergency medical transportation services.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Conducted basic first aid if necessary during transport.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Transported clients to specified destinations safely and on-time.
Manager
Popeye's Chicken
Tampa, FL
04.2020 - 01.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assigned work and monitored performance of project personnel.
Skills
- Route planning
- Passenger management
- Vehicle maintenance
- Traffic monitoring
- Safety compliance
- Customer service
- Time management
Timeline
Bus Driver
Hillsborough County Schools
03.2025 - Current
Non-Emergency Medical Driver
KSontheGo
05.2022 - Current
Manager
Popeye's Chicken
04.2020 - 01.2023