Olympia Smith

• Developed and implemented effective human resources policies, procedures, and best practices.
• Created and managed annual budget for the Human Resources department.
• Conducted research to identify trends in compensation and benefits programs.
• Managed recruitment processes including job postings, applicant tracking, interviewing, background checks, selection of candidates, and onboarding new employees.
• Partnered with leadership team to ensure alignment between business objectives and HR initiatives.
• Collaborated with other departments to design training programs that meet their needs while driving organizational goals forward.
• Organized events aimed at promoting a positive work environment such as teambuilding activities or recognition ceremonies.

• Collaborated with Chief to develop and implement departmental policies and procedures.
• Provided guidance, direction, and leadership to subordinate personnel.
• Supervised staff in day-to-day operations of the division.
• Developed and managed budget for the entire division.
• Maintained a high level of communication with other divisions within the organization.
• Investigated complaints against personnel in accordance with established protocols.

• Created reports to track employee performance, attendance, and labor costs.
• Conducted research on current industry best practices related to workforce management.
• Analyzed data from time tracking systems to identify trends in workforce utilization.
• Performed audits of existing payroll processes and identified areas for improvement.

• Assisted the HR Manager with developing training programs for new and existing employees.
• Provided advice to managers on a wide range of topics including personnel policies, procedures and labor legislation.
• Developed job descriptions for all positions within the company.
• Administered benefits programs such as health insurance, retirement plans and vacation and sick leave policies.
• Maintained accurate records of employee data using HR software systems.
• Advised senior management on best practices for managing a diverse workforce.

• Senior Operations Manager & Strategic Advisor: Directed the implementation of large-scale operational strategies and crisis response initiatives, ensuring that senior leaders had accurate and timely situational awareness to make informed decisions. Managed teams in complex environments, delivering mission-critical outcomes.
• Crisis Response Leader: Spearheaded emergency response teams during high-stakes missions and humanitarian efforts. Collaborated with internal and external stakeholders, ensuring alignment with broader national objectives while leading real-time decision-making processes.
• Strategic Planner: Developed and implemented operational strategies aligned with national objectives, improving readiness and operational efficiency across multiple deployments.
• Decision Support Specialist: Provided detailed situational assessments and strategic recommendations to senior leadership, using decision support systems and real-time data. Delivered high-impact analysis during high-tempo operations, reducing response times and improving mission outcomes.
• Leadership and Team Development: Built and mentored cross-functional teams, improving their operational effectiveness and professional growth. Supported team members in their development of situational awareness skills, resulting in improved response capabilities.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Utilized various software and tools to streamline processes and optimize performance.
• Worked effectively in team environments to make the workplace more productive.