Summary
Overview
Work History
Education
Skills
Timeline
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Olyvia Batson

Phoenix,AZ

Summary

Dynamic professional with extensive experience, excelling in customer service and training new staff. Proven ability to resolve issues effectively while managing payment processing and data entry. Strong organizational skills and a commitment to enhancing client satisfaction through exceptional communication and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Server/Bartender

The Cheesecake Factory
Scottsdale, Arizona
08.2023 - Current
  • Assisted with training new servers on menu items and service standards.
  • Provided excellent customer service in fast-paced dining environment.
  • Resolved customer complaints with professionalism and care.
  • Processed payments efficiently using point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.

Caregiver

Caring Hearts
Phoenix, Arizona
06.2021 - 07.2023
  • Assisted clients with daily living activities and personal care tasks.
  • Administered prescribed medications according to care plans and schedules.
  • Documented client progress and changes in health status regularly.
  • Coordinated transportation for clients to appointments and social activities.
  • Supported bathing, dressing and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.

Administrative Assistant

Carrington College
Portland, OR
09.2019 - 02.2021
  • Managed scheduling and coordination of meetings for faculty and staff.
  • Provided support in organizing campus events and workshops for students.
  • Handled incoming phone calls and directed inquiries to appropriate departments.
  • Maintained office supplies inventory and ordered materials as needed.
  • Prepared correspondence, reports, and documents for administrative purposes.
  • Supported onboarding processes for new employees through documentation management.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Education

Medical Assistant - Medical

Carrington College
Portland Oregon
07-2019

Bachelor of Science - Registered Nurse

Grand Canyon University
Phoenix, AZ

Skills

  • Customer service
  • Point-of-sale operation
  • Payment processing
  • Training new staff
  • Data entry
  • Time management
  • Problem solving
  • Effective communication
  • Office organization
  • Activity scheduling

Timeline

Server/Bartender

The Cheesecake Factory
08.2023 - Current

Caregiver

Caring Hearts
06.2021 - 07.2023

Administrative Assistant

Carrington College
09.2019 - 02.2021

Medical Assistant - Medical

Carrington College

Bachelor of Science - Registered Nurse

Grand Canyon University

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